Dependable medical team member with several years of experience in office settings. Talented at supporting office operations and physicians by coordinating and safely documenting patient information. Friendly and helpful in patient interactions to improve satisfaction ratings and patient loyalty.
Overview
1
1
years of post-secondary education
4
4
years of professional experience
Work History
CCMA
Trice health care
Anthon
03.2026 - Current
Assisted with patient intake and documentation in fast-paced clinical environment.
Prepared examination rooms and ensured cleanliness for patient visits.
Supported healthcare providers during patient examinations and procedures.
Educated patients and families on health management and medication usage.
Ensured compliance with safety protocols and infection control standards.
Adapted to changing environments and varying patient needs promptly.
Provided direct nursing care to patients with acute, chronic, and complex conditions.
Utilized strong assessment skills to determine necessary patient care.
Learned and developed unique skills, specialties and practices based on site and patient needs.
Collaborated with interdisciplinary team members to ensure continuity of care across settings.
Monitored vital signs, administered medications, and provided treatments in accordance with physician orders.
Managed multiple tasks in a fast-paced environment while maintaining quality standards.
Administered medications intravenously, by injection or orally.
Demonstrated excellent communication skills while interacting with patients, family members, physicians and other health professionals.
Utilized evidence based practice guidelines to provide safe patient care.
Ensured that all documentation was completed in a timely manner and met all standards for accuracy.
Maintained professional relationships with healthcare staff members while working effectively within an interdisciplinary team setting.
Disposed of medical waste and sharps using proper protocols.
Assisted with surgical procedures and post-operative care, ensuring patient safety and recovery.
Advocated for patient needs and preferences across multidisciplinary healthcare teams.
Utilized electronic health records (EHR) systems to document patient care and outcomes accurately.
Monitored and reported changes in patient conditions to appropriate healthcare professionals promptly.
Ensured compliance with healthcare regulations and safety standards in diverse clinical environments.
Coordinated discharge planning, including patient education on home care and follow-up appointments.
Performed diagnostic tests and operated medical equipment as part of patient care.
Managed medication inventory and supplies, ensuring availability for patient care.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Executed daily operational tasks with precision and efficiency.
Performed preventive maintenance on laboratory equipment to ensure optimal performance.
Completed equipment maintenance and calibration tasks according to standards.
Recorded and reported test results accurately according to established procedures.
Handled administrative tasks for laboratory staff and overall operations.
Troubleshot technical issues related to laboratory equipment or processes.
Expertly procured and processed specimens for laboratory staff.
Performed routine laboratory tests, such as cell culturing, PCR and ELISA assays.
Collected, labeled and stored lab samples according to laboratory specifications.
Used time management and adaptability skills to prioritize and run multiple tests.
Prepared specimens and forms for transport to outside laboratories.
Disposed of laboratory materials and samples using well established guidelines and instructions.
Interpreted test results and determined need for retesting.
CCMA
Broadlawns hospital pediatric
Des Moines
04.2025 - 12.2025
Performed patient histories, vital signs, and medical screenings.
Collected samples for laboratory tests following safety protocols.
Collected laboratory specimens for diagnostic testing.
Explained treatment procedures to patients and addressed their concerns.
Educated families on pediatric health topics and preventive care practices.
Administered vaccines, injections, and other treatments according to physician instructions.
Scheduled patient appointments and managed office workflow efficiently.
Scheduled appointments and managed patient follow-up.
Maintained accurate medical records and updated patient information regularly.
Ensured that all medical charts were complete prior to each patient's visit.
Facilitated communication between doctors, patients, and other healthcare professionals.
Communicated with pharmacies for prescription refills on behalf of supervising physician.
Ordered medical supplies and equipment to ensure operational readiness.
Conducted patient intake interviews to gather medical history and current health concerns.
Performed throat swabs and other basic diagnostic procedures.
Provided patient education regarding health maintenance topics.
Obtained authorization from insurance companies for requested services or medications.
Conducted routine office administrative tasks such as filing paperwork or completing forms on behalf of patients.
Assisted physicians during patient exams and treatments to facilitate efficient care.
Medical Assistant
Premiere Health Care
DesMoines
11.2023 - 11.2025
Administered medications and monitored patient responses effectively.
Responded promptly to emergencies, providing critical support when needed.
Collaborated with healthcare teams to ensure comprehensive patient care.
Documented patient information accurately in electronic health records.
Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
Collected, monitored and documented patient vital signs.
Provided emotional support to patients in need of counseling or comfort.
Assisted in minor procedures under physician supervision for optimal care.
Assisted with minor medical procedures including suturing lacerations, splinting fractures, administering injections, and performing EKGs to support patient recovery.
Prepared medical equipment and tools to aid physician during examination and treatment of patients.
Performed laboratory tests such as rapid strep throat test or urinalysis.
Ensured that all required documentation was completed prior to patient discharge from the clinic.
Provided clear explanations of care and medication instructions to patients and caregivers to enhance understanding and adherence.
Collaborated with physicians during rounds to discuss treatment plans for assigned patients.
Assisted in training new nursing staff members on proper clinical procedures and policies.
Participated in continuing education activities related to urgent care nursing practice.
Developed strong working relationships with other healthcare professionals across multiple departments within the facility.
Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
Referred patients to specialized health resources or community agencies to furnish additional assistance.
Coordinated discharge planning to facilitate seamless transition and continuity of care post-hospitalization.
Phlebotomist
Bio Life Plasma
West Des Moines
05.2019 - 05.2022
Performed venipuncture and other blood collection procedures according to established standards.
Collected blood samples from donors following strict safety protocols.
Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
Monitored donor reactions during procedures to ensure comfort and safety.
Educated donors on post-donation care and answered any questions they had.
Prepared samples for laboratory analysis and ensured proper labeling.
Assisted in donor registration and provided information about the donation process.
Trained new staff on phlebotomy techniques and best practices for donor care.
Provided excellent customer service while interacting with patients.