Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
29
29
years of professional experience
Work History
Senior Provider Data Analyst
United Health Care - Provider Data Operations
Research and load providers per Impact case
Process clarifications for Florida market
Resolution of Sales cases
Creation of PR's for authoring of contracts
CLM contract loading and error resolution in CMD
HC & Insurance Operations Associate
NTT Data
08.2017 - 05.2022
Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Research and load providers via PhyCon
Contract loading in CLM
Error resolution in CMD
Update demographic and contractual provider data in NDB
Acted as team SME
Approver of first level retro codes
Branch Coordinator
BB&T
07.2009 - 06.2017
Remained calm and professional in stressful situations
Maintained ordering for main branch to keep shifts appropriately staffed
Ordered supplies, created purchase orders and entered orders into inventory
Performed duties in office environment during operating hours
Various Management Positions
Lowe's Home Improvement
04.1999 - 07.2004
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Data Technician
City of Oklahoma City
10.1993 - 04.1999
Managed and organized documents for data entry tasks.
Conducted audits of existing data entry processes.
Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
Checked for accuracy by verifying data and records.
Education
Accounting -
Appalachian State University
Boone, NC
05.1993
Skills
Key Performance Indicators
Data Stewardship
Data-driven Decision Making
Data Interpretation
Timeline
HC & Insurance Operations Associate
NTT Data
08.2017 - 05.2022
Branch Coordinator
BB&T
07.2009 - 06.2017
Various Management Positions
Lowe's Home Improvement
04.1999 - 07.2004
Data Technician
City of Oklahoma City
10.1993 - 04.1999
Senior Provider Data Analyst
United Health Care - Provider Data Operations
Accounting -
Appalachian State University
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