Traci Greeve
Topeka,KS
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Casino Cashier
Prairie Band Casino and Resort
Mayetta, KS
02.2023 - Current
- Processed customer transactions, including cash and credit payments.
- Verified identification of customers to confirm they met the legal gambling age.
- Performed opening and closing procedures for assigned shift.
- Provided friendly customer service to guests in a professional manner.
- Balanced daily receipts with cashier bank at end of shift.
- Maintained an accurate record of all transactions made during each shift.
- Assisted customers with questions about gaming activities and services offered by casino.
- Ensured compliance with all applicable laws and regulations regarding financial transactions.
Bartender
Breaker Bar and Grill
Topeka, KS
11.2022 - 11.2023
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Resolved customer complaints in a professional manner.
Insurance Customer Service Representative
American Family Insurance
Topeka, KS
01.2022 - 02.2023
- Greeted customers and provided prompt, courteous service.
- Assisted with customer inquiries, complaints, and requests for information regarding insurance policies.
- Processed new policy applications and updated existing policy documents.
- Verified accuracy of customer data entered into the system.
- Maintained accurate records of customer interactions and transactions.
- Provided quotes on various types of insurance policies.
- Facilitated payment processing for premium payments and renewals.
- Performed administrative duties such as filing, scanning, faxing, copying documents.
- Conducted follow-up calls to ensure satisfactory resolution of customer issues.
- Developed strong relationships with clients by providing exceptional customer service.
Childcare Provider
Kiddie Cove Academy
Topeka, KS
05.2019 - 08.2021
- Assisted in developing and implementing lesson plans to meet the individual needs of each child.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Maintained daily records of activities, behaviors, meals and naps.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
- Encouraged positive interactions between children by providing supervision at all times.
- Monitored children's progress through ongoing assessments of their abilities and interests.
- Developed positive relationships with families by communicating regularly about their child's development.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
Stay at Home Mom
Myself
Topeka, KS
06.2016 - 07.2020
- Maintained a clean home.
- Prepared Breakfast, Lunch and Dinner for my family.
- Transported children to activities and appointments on time.
Warehouse Worker
Home Depot Distribution
Topeka, KS
08.2013 - 05.2016
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Ensured safety protocols were followed at all times while operating machinery.
- Managed hazardous waste removal operations per government regulations.
- Identified discrepancies between physical count and computer data.
- Collaborated closely with other departments on special projects as needed.
- Used pallet jacks to move items to and from warehouse locations.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Staged and sorted multiple types of products for loading.
Education
High School Diploma -
Topeka High School
Topeka, KS05-2000
Skills
- Stress Tolerance
- Currency conversion
- Cash Drawer Balancing
- Security awareness
- Time management proficiency
- Self Motivation
- Multitasking
- Continuous Improvement
- Customer Service
- Interpersonal Communication
- Goal Setting
- Relationship Building
Timeline
Casino Cashier
Prairie Band Casino and Resort
02.2023 - Current
Bartender
Breaker Bar and Grill
11.2022 - 11.2023
Insurance Customer Service Representative
American Family Insurance
01.2022 - 02.2023
Childcare Provider
Kiddie Cove Academy
05.2019 - 08.2021
Stay at Home Mom
Myself
06.2016 - 07.2020
Warehouse Worker
Home Depot Distribution
08.2013 - 05.2016
High School Diploma -
Topeka High School
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