Summary
Overview
Work History
Education
Skills
Timeline
Generic

Traci Heisinger

Jefferson City,MO

Summary

16 years with the Missouri Department of Corrections, 10+ years of experience in human resources delivering compliance, personnel communication, and customer relationship management. Flexible and focused with expertise in pay, leave, and benefits with a complex problem resolution skillset.

Overview

5
5
years of professional experience

Work History

Personnel Officer

Mo Department of Corrections
Jefferson City, MO
01.2022 - Current
  • Coordinate department-wide payroll and leave related reports and audits, ensuring worksites are compliant with processing and meeting payroll deadlines
  • Provide guidance on personnel related topics to department-wide worksites, employees, and administrative staff
  • Liaison with the Office of Administration Division of Accounting and Division of Personnel on high priority situations.
  • Directly supervise three Personnel Analysts and indirectly supervise two Personnel Clerks

Personel Analyst

Mo Department of Corrections
Jefferson City, MO
10.2019 - 01.2022
  • Serve as the subject matter expert and primary contact for worksite personnel in resolving SAM II-HR, payroll, and timekeeping questions/inquiries
  • Coordinate department-wide over/underpayments by reviewing payroll errors to calculate amount over/underpaid and coordinating with the Office of Administration Division of Accounting to process over/underpayments in SAM II-HR
  • Lead administrator for department-wide ETA
  • Review/submit department-wide supplemental check requests to the Office of Administration
  • Serve as liaison between department-wide worksite personnel and the Office of Administration
  • SME for department-wide projects related to SAM II-HR
  • Directly supervise five Personnel Clerks

Personnel Clerk

Mo Department of Corrections
Jefferson City, MO
11.2018 - 10.2019
  • Process payroll for Central Office staff, including SAM II-HR actions, onboarding tasks, etc.
  • Offer guidance to Central Office supervisors on the hiring process
  • Coordinate workers' compensation claims for Central Office staff
  • Serve as representative for Central Office staff on pay/benefits related questions/concerns
  • Directly supervise one Senior Office Support Assistant

Education

Some College (No Degree) - Human Services

Columbia College
Jefferson City, MO

Skills

  • Team Management
  • Internal Communications
  • Compensation and benefits
  • Employee engagement

Timeline

Personnel Officer

Mo Department of Corrections
01.2022 - Current

Personel Analyst

Mo Department of Corrections
10.2019 - 01.2022

Personnel Clerk

Mo Department of Corrections
11.2018 - 10.2019

Some College (No Degree) - Human Services

Columbia College
Traci Heisinger