Traci Krieg
Tacoma,WA
Summary
Licensed Mental Health Counselor with over 20 years of experience in the behavioral healthcare field.
Organized and dependable candidate, who is successful at managing multiple priorities with optimism.
Experience and strengths move across many areas, including staff management, peer relationships, external networks, and clients.
Experienced in many areas including trainings, clinical supervision, advocacy, individual counseling, and navigating complex systems. Accomplished Executive Director recognized for leveraging strong team leadership and development to drive forward progress. Staff and patient balance are essential in providing quality care.
Overview
29
29
years of professional experience
Work History
Executive Director Adult Behavioral Health
Comprehensive Life Resources
Tacoma, WA
09.2020 - Current
- Provide Leadership and oversight of Adult Outpatient, Assisted Outpatient Treatment (AOT), Program for Assertive Community Treatment (PACT), and Mobile Community Intervention Response Team (MCIRT).
- Provide exemplary modeling, mentorship, and training to six Managers under my direct supervision. Responsible for time sheets, salary negotiations, performance and yearly evaluations.
- Responsible for start up of three separate outreach programs, and oversight of adult outpatient.
- Foster work culture of collaboration and inclusion to increase morale and reduce turnover.
- Managing complex situations in outreach teams, while providing safety during Covid-19 to staff and vulnerable populations.
- Responsibilities included coordinating and implementing mental health trainings to clinicians.
- Network with community partners to ensure optimal services for client/patient care.
- Aided in successfully negotiating client contract renewals to create increased revenue.
- Oversee monthly and yearly data required by funders which include County, City, and MCO's.
- Provide conflict resolution of patient complaints.
- Aided in developing and implementing agency policy and procedures to comply with Department of Health and Washington Administrative Codes (WAC).
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
- Aided in successfully negotiating client contract renewals to create increased revenue.
MCIRT Manager
Comprehensive Life Resources
Tacoma, WA
09.2017 - 09.2020
- Fully Implemented Mobile Community Intervention Response Team (MCIRT).
- MCIRT is a multi-disciplinary team that is comprised of Mental Health Professionals, Case Managers, Registered Nurses, Psychiatric ARNP's, and Peers. Primary goal of MCIRT is to prevent unnecessary high utilization of EMS, 911, and Emergency Department's in Pierce County.
- Grew MCIRT from pilot program of two staff in 2017, to being fully funded and staffed, serving complex high-utilizing patients throughout Pierce County.
- MCIRT's data has shown that 85% of client's at discharge have significantly reduced their use of emergency systems at time of discharge.
- Responsibilities included staff and community training of MCIRT, and complex reasons behind high utilization of emergency systems.
- Oversee usage of discretionary funds, and overall MCIRT budget.
- Trained staff in developing and facilitating goal-oriented psycho-education to improve client quality of life.
- Trained Fire Departments, Social Workers, Law Enforcement, WA Behavioral Health Conference, and other key partners about high utilization and benefits of of whole health, outreach modal.
- Trained staff on behavioral health and medical care options to help families and individuals to make informed healthcare decisions in partnership with our medical team.
- Trained staff to work in collaboration with emergency system referrals, while maintaining safety in unsanitary, rural, potentially dangerous homes.
- Provided clinical consultation to staff on complex patient cases. Knowledge and use of collective medical and Epic required.
- Conducted and trained staff on Psychosocial Assessments, Risk Assessments, and other behavioral health tools such as the PHQ-9, GAD-7, Gain-SS, SAFE-T, Mini-Cog.
Child, Adult, and Family Therapist
Comprehensive Life Resources
Tacoma, WA
07.2013 - 09.2017
- Conducted evidence-based therapeutic services to individuals in outpatient for adults of all ages experiencing depression, grief, anxiety. trauma, Bi-Polar Disorder and Psychosis, and Personality Disorders. S
- Provided therapeutic intervention to children and youth with severe behavioral issues issues through our agencies child welfare foster program.
- Provided family re-unification therapy with children and parents
- Provided trauma therapy specifically targeted for children who have been sexually abused, in partnership with Mary Bridge, Prosecutors Office, and Pierce County Sexual Assault Unit.
- Prepared professional and accurate case documentation.
- Leveraged practice management agency software to complete weekly progress notes, update quarterly treatment plans and maintain patient records.
- Conducted intake and assessments to formulate treatment plan and manage client records.
Case Manager
Multi-Service Center
Federal Way, WA
09.1992 - 07.2012
- Case Managed Transitional Housing of 19 women in recovery from substance use disorder. Provided Case management to homeless families residing in emergency housing.
- Supported client recovery by running groups, providing individual support and conducting weekly UA's.
- Recommended long-term residential treatment, short-term residential treatment and individualized and group drug counseling for clients with substance abuse issues.
- Maintained regular contact with clients by calling and visiting clients' homes and providing and connecting clients to services.
- Responsible for Section 8 leases, housing inspections, and rule compliance.
- Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
Education
Master of Arts - Marriage And Family Therapy
Northcentral University
Prescott Valley, AZ08.2014
Certification - Advanced Studies in Chemical Dependency
University of Washington
Seattle, WA09.1996
Bachelor of Arts - Human Services
Western Washington University
Bellingham, WA1992
Skills
- Licensed Mental Health Counselor LH 60853352 EX 09/01/2018
- Licensed Mental Health Counselor Supervisor 2020
- Mental Health Professional 2015
- Child Mental Health Professional 2015
- Trauma-Focused CBT Therapist Certified
- Child Sexual Assault Center Certified and Trained
- DBT Therapist Certified
- Vicarious Trauma Trained/PTSD
- Crisis Intervention/Safety Planning
- Psychosis/Severe Mental Illness
- Geriatric BH/Cognitive Decline (Alzheimer's, Dementia)
- Child and Adolescent Mental Health
- DSM-V
- Oversight of six Managers and 50 staff
- Navigating Systems (ADRC, APS, CPS, DSHS, Hospitals, E&T's)
- Funding, Data requirements (MCO's, Beacon, County)
Timeline
Executive Director Adult Behavioral Health
Comprehensive Life Resources
09.2020 - Current
MCIRT Manager
Comprehensive Life Resources
09.2017 - 09.2020
Child, Adult, and Family Therapist
Comprehensive Life Resources
07.2013 - 09.2017
Case Manager
Multi-Service Center
09.1992 - 07.2012
Master of Arts - Marriage And Family Therapy
Northcentral University
Certification - Advanced Studies in Chemical Dependency
University of Washington
Bachelor of Arts - Human Services
Western Washington University
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