TRACI MITCHELL
Texarkana,TX
Summary
With over 30 years of experience in the medical industry I possess a true passion for excellent patient care through developed interpersonal skills, attention to detail, and organization. I have extensive experience in cardiology patient care and prior experience in family practice, as well as adult and pediatric allergy testing and treatment.
Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Christus Trinity Cardiology
Texarkana, TX
01.2001 - Current
- Assisted in daily patient assessments and collected medical histories, ensuring accurate and comprehensive documentation for effective care.
- Coordinated with healthcare teams to schedule tests and procedures, optimizing workflow and reducing patient wait times.
- Participated in continuous education initiatives, enhancing knowledge of industry best practices and contributing to improved patient outcomes.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Educated patients about medications, procedures and physician's instructions.
- Ensured timely and accurate precertification for various medical procedures, enhancing operational efficiency and patient care.
Patient Service Representative
ZOLL MEDICAL CORPORATION
Texarkana, TX
02.2016 - 04.2020
- Responsible for providing external defibrillators to recipients in and around the ArkLaTex.
- Delivered, set up, and trained patients on life vests in-home as well as in hospital settings.
- Completed all insurance and billing paperwork at the time of delivery.
- Ensured patient care and satisfaction with follow up visits and trouble shooting calls.
- Participated in rotating 24/7 on call for emergency maintenance.
- Efficiently provide instructions to patient and family for proper equipment use.
Certified Medical Assistant
COLLOM & CARNEY CLINIC
Texarkana, TX
01.1998 - 01.2001
- Provided in-office care at premier pediatric asthma and allergy clinic.
- Performed multiple types of testing and injections on a daily basis including but not limited to; pulmonary function studies, allergy testing, mixing of allergy extracts and injections, as well as administering breathing treatments.
- Responsible for additional office duties such as supply fulfillment, maintenance, patient scheduling, and triage.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Skills
- Proficient in basic computer skills, all Microsoft Office applications as well as many medical software programs, including but not limited to: eClinical, Meditech, TxEVER, Studycast, Murj and Epic
- Over 30 years of experience in the medical industry, Passion for excellent patient care through developed interpersonal skills, attention to detail, and organization
- Medical terminology
- EHR systems
- Venipuncture
- ECG administration
- Allergy testing
- Medication administration
- Patient scheduling
- Team collaboration
- Compliance adherence
- Medical documentation
- Organizational skills
- Stress testing
- Training and mentoring
- Inventory and supply management
- HIPAA protocols
- Blood pressure measurement
- Basic life support
- HIPAA compliance
- Multitasking and organization
- Injection administration
Certification
CERTIFIED CLINICAL MEDICAL ASSISTANT, NATIONAL HEALTHCARE ASSOCIATION, 01/01/15
Languages
English
Native/ Bilingual
Accomplishments
- I received a nomination for being compassionate
Timeline
Patient Service Representative
ZOLL MEDICAL CORPORATION
02.2016 - 04.2020
Certified Medical Assistant
Christus Trinity Cardiology
01.2001 - Current
Certified Medical Assistant
COLLOM & CARNEY CLINIC
01.1998 - 01.2001