Traci Reid
Greensboro,NC
Summary
Resourceful and motivated individual that would love to pursue a job as a Travel Consultant. I am passionate about providing amazing experiences in leisure travel with a strong research background and expert computer skills. I have extensive personal travel experience, including booking individual and group trips for flights, accomodations, ground transportation and excursions, as well as a passion for experiencing the local flare and vibes of all places visited. After 31 years of working in Information Technology for a Financial Company, I am ready to put my excellent communication and research skills toward my passion of travel.
Overview
16
16
years of professional experience
Work History
Agile Scrum Master
Lincoln Financial
06.2023 - 04.2024
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Led sprint reviews and planning meetings to promote full team engagement.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Applied agile methodology to shorten cycle time and achieve target margins.
Sr. Systems Analyst
Lincoln Financial
03.2019 - 06.2023
- Worked in an Agile Team environment and performed small coding jobs
- Managed complex projects from inception to completion, ensuring timely delivery within budget constraints.
- Conducted meetings with junior staff members to discuss program specifications and process models.
- Determined operational objectives by studying business functions, gathering information, and evaluating output requirements and formats.
- Provided and supported implementation of business solutions by identifying business needs and carrying out necessary practices and processes.
Sr. Applications Developer
Lincoln Financial
09.2008 - 03.2019
- Designed robust database structures that supported efficient data management and reporting capabilities.
- Managed multiple projects simultaneously, consistently meeting deadlines while maintaining high-quality results.
- Improved system efficiency by streamlining processes and implementing automation tools.
- Coded front-end applications for new products as well as enhancements for current products as well as problem solving and solutions for system issues
Education
Associate of Applied Science - Computer Programming
Guilford Technical Community College
Jamestown, NCSkills
- Self Motivated
- Extensive experience with travel booking sites,
- Proficient computer skills (former applications developer)
- Project management
- Customer service
- Data warehousing
- Application support
- Multitasking Abilities
- Database design
- Requirements gathering
- Agile expertise
- Technologically-savvy
Timeline
Agile Scrum Master
Lincoln Financial
06.2023 - 04.2024
Sr. Systems Analyst
Lincoln Financial
03.2019 - 06.2023
Sr. Applications Developer
Lincoln Financial
09.2008 - 03.2019
Associate of Applied Science - Computer Programming
Guilford Technical Community College
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