Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Traci Rogers

Williamston,SC

Summary

Highly-motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Demonstrated ability to work effectively unsupervised and quickly master new skills.

Overview

11
11
years of professional experience

Work History

Senior Fraud Specialist

Transunion Interactive
San Luis Obispo, CA
06.2023 - Current
  • Interviewed witnesses, victims, suspects, and other parties to gather information about suspected fraudulent activities.
  • Maintained detailed documentation of all investigative processes and outcomes.
  • Reviewed customer accounts regularly for any irregularities that could indicate possible fraudulent behavior.
  • Provided guidance and advice on best practices for identifying and preventing future incidents of fraud.
  • Conducted training sessions for staff members on methods for detecting and preventing fraud.

Fraud Specialist

Verizon Wireless
Chicago, IL
08.2018 - 06.2023
  • Investigated and analyzed complex financial transactions for evidence of fraud.
  • Reviewed customer accounts, documents and electronic records to detect suspicious activities.
  • Conducted interviews with customers, employees and witnesses related to fraud cases.

Inside Auto Adjuster

Esurance Insurance
Greenville, South Carolina
01.2014 - 08.2018
  • Investigated and analyzed insurance claims to determine coverage eligibility, damages, and liability.
  • Negotiated with claimants to settle disputes in an equitable manner.
  • Interpreted policy language for customers and insureds regarding coverage issues.
  • Assessed damage severity using industry standard guidelines such as CCC One Estimating System.

Education

Bachelor of Science - Graphic Design

Full Sail University
Winter Park, FL
12-2025

Skills

  • Regulatory knowledge
  • Telephone and email etiquette
  • Fraud and anomaly analysis
  • Effective Communication
  • Risk level determination
  • Case Management
  • Activity monitoring
  • Fraud patterns
  • Account information review

Accomplishments

  • Awarded the Course Director Award for Design & Art Theory at Full Sail University
  • Consistent 4.0 GPA

References

References available upon request.

Timeline

Senior Fraud Specialist

Transunion Interactive
06.2023 - Current

Fraud Specialist

Verizon Wireless
08.2018 - 06.2023

Inside Auto Adjuster

Esurance Insurance
01.2014 - 08.2018

Bachelor of Science - Graphic Design

Full Sail University

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Traci Rogers