Traci Ross
Houston
Summary
I have many other skills such as Customer outreach Driving business growth Leadership development Shipping and receiving Cost control Performance assessment Sales techniques Skill development Training and development Time management skills Client communication Order processing Team leadership Customer assistant Order fulfillment Inventory organization I am open to different career paths as well, I am very determined, and I love to try different things to expand my knowledge.
Overview
11
11
years of professional experience
Work History
Transportation Associate
Klein ISD
01.2025 - Current
- Ensured all vehicles were properly maintained by performing routine checks, scheduling necessary repairs, and maintaining up-to-date documentation on maintenance history.
- Conducted regular safety drills with passengers, reinforcing emergency procedures and promoting a culture of preparedness.
- Enhanced passenger safety by conducting thorough pre-trip inspections and strictly adhering to traffic regulations.
- Assisted passengers with special needs, ensuring accessibility and a positive experience during transportation.
Restaurant Manager
Denny's
12.2022 - 01.2025
- Maintain my store while upholding the Dennys standards
- Train any new employees that join our team
- Increase the sales from my shift
- Maintain a healthy work environment for all employees
Licensed Insurance Agent
Freeway Insurance Services America, LLC
12.2021 - 07.2023
- Provide top-notch service in sales
- Meet sales goal of 25 policies minimum for my store
- Answer all calls to help out any customer calling
- Make outbound calls of 150 or more throughout the day
- Display a positive attitude and uplift coworkers
- Dress for success
Animal Care Specialist
Houston SPCA
03.2020 - 12.2021
- Give all animals the proper care and attention, keeping a clean and uplifting environment
- Making dreams come true for anybody who is adopting, while giving as much educated information and resources to all potential adopters
Receptionist /Kitchen Chef
AFTON OAKS NURSING HOME
07.2019 - 03.2020
- Making quality food for all 100 residents
- Following certain diet plans
- Ordering truck products
- Managed all inbound and outbound calls
- Help with billing issues and registration process
- Empathize with customers issues
Manager
Denny's
01.2014 - 09.2018
- Maintained detailed and accurate accounting records by overseeing documentation of sales purchases and requisition
- Planned and updated schedules for optimal coverage of expected business needs
- Taught staff how to handle difficult situations with calm and professionalism
- Connected with customers daily to understand needs provide assistance and collect feedback to optimize operations
- Oversaw entire stock management process including receiving incoming merchandise shelf replenishment and shrinkage control
- Established in forest and optimize departmental procedures and goals to optimize teams performance and productivity
Education
High school or equivalent - General studies
North Shore Senior High School
05.2013
Skills
- Animal Care
- Cash Handling
- Food Preparation
- Meal Preparation
- Pet care
- Banquet Experience
- Kitchen Experience
- Restaurant Management
- Kennel experience
- Management
- Order Fulfillment
- Time Management
- Food Production
- Line cook
- Guest Service
- POS
- Inventory Control
- Kitchen Management Experience
- Food Service
- Customer Service
- Busser
- Server
- Organizational skills
- Culinary experience
- Restaurant Experience
- Host
- Animal restraint
- Dog training
- Food Safety Experience
- Retail Sales
- Driver supervision
- Transportation regulations
- Route planning
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Transportation Associate
Klein ISD
01.2025 - Current
Restaurant Manager
Denny's
12.2022 - 01.2025
Licensed Insurance Agent
Freeway Insurance Services America, LLC
12.2021 - 07.2023
Animal Care Specialist
Houston SPCA
03.2020 - 12.2021
Receptionist /Kitchen Chef
AFTON OAKS NURSING HOME
07.2019 - 03.2020
Manager
Denny's
01.2014 - 09.2018
High school or equivalent - General studies
North Shore Senior High School
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