Traci Smith
Lubbock,TX
Summary
Skilled Interviewer with exceptional patience and more 9 years of experience. Effective worker with great multitasking and observational skills. Known for proactive problem-solving and resourcefulness.
Overview
9
9
years of professional experience
Work History
Interviewer
RTI
04.2019 - Current
- Conducted interviews with participants to assess eligibility.
- Maintained accurate records of interview outcomes, ensuring timely follow-up and feedback to candidates.
- Increased candidate engagement by conducting thorough and personable interviews.
Dispatcher
Yellow Cab Of Lubbock
08.2015 - 03.2019
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 12 fleet vehicles.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Education
Associate of Science - Business Administration
South Plains College
Levelland, TX05.2025
Skills
- Data Entry
- Interviewing Clients
- Data Collection
- Telephone Etiquette
Reading, gardening, traveling
In my down time, I enjoy reading the latest new fiction, working in my vegetable garden, and traveling to new places.
Timeline
Interviewer
RTI
04.2019 - Current
Dispatcher
Yellow Cab Of Lubbock
08.2015 - 03.2019
Associate of Science - Business Administration
South Plains College
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