Patricia Maldonado
Houston,TX
Summary
Dedicated Administrative professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support. Personable and communicative individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
19
19
years of professional experience
Work History
Interviewer
The Cole Group
06.2005 - Current
- Communicated clearly and listened attentively throughout the interview process to facilitate the exchange of information
- Checked all contact information from research subjects for accuracy and implemented it into the company's computer system
- Maintained confidentiality when addressing sensitive information with tact and diplomacy
- Interviewed potential participants to determine eligibility
- Entered participant data into databases
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Greeted visitors, assessed needs and directed to appropriate personnel
- Answered and directed incoming calls using multi-line telephone system
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment
- Scheduled and confirmed appointments.
- Conducted interviews with participants to assess eligibility.
- Assisted in coordination of on-site interviews, managing schedule to stay organized.
Education
Some College (No Degree) -
Houston Community College
Houston, TXHigh School Diploma -
Austin High School
Houston, TX06.1993
Skills
- Scheduling participants
- Confidential data protection
- Preparing summaries
- Administrative support
- Typing and written communication
- Data entry
- Data collection
- Bilingual in English and Spanish
Timeline
Interviewer
The Cole Group
06.2005 - Current
Some College (No Degree) -
Houston Community College
High School Diploma -
Austin High School
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