Summary
Overview
Work History
Education
Skills
Personal Information
Accomplishments
Timeline
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Traci Smith

Calimesa,California

Summary

Energetic individual with hands-on experience in customer satisfaction, donation distribution, and a talent for positively navigating the challenges that come with customer service and people management. Brings strong problem-solving skills and a proactive approach to new tasks. Known for adaptability, creativity, and a results-oriented mindset. I care about giving back and am committed to making meaningful contributions and advancing organizational goals.

Overview

12
12
years of professional experience

Work History

Donation Distributor

AARP/Christian Helping Hands (CHH)
07.2023 - 04.2025
  • Managed donation intake, organization, inventory tracking and store display styling.
  • Coordinated center’s community distribution efforts.
  • Communicated with donors, facilitated their donations and streamlined necessary tax documents and paperwork.
  • Supervised, scheduled and managed volunteers.

Master Stylist

Self Employed Hair Stylist
08.2016 - 07.2021
  • Colored and treated hair using modern styling and coloring techniques.
  • Boosted client retention rate by consistently exceeding expectations in terms of satisfaction, skill, creativity, and attention to detail.
  • Implemented effective time management strategies to reduce wait times for clients while maintaining quality service.
  • Managed bookings to form bonds with loyal customers and remember hairstyle preferences.
  • Streamlined booking process through efficient scheduling, leading to increased appointment capacity without sacrificing client experience.

Direct Support Specialist.

Think Ability Inc.
07.2016 - 06.2020
  • Supported families in understanding their loved ones' special needs and abilities; providing resources for additional assistance when required.
  • Enhanced client’s quality of life through the implementation of engaging activities and social interactions.
  • Participated in ongoing professional development opportunities to stay current on best practices within the field of direct support services.
  • Utilized effective time management skills to balance competing priorities and ensure all clients received consistent, high-quality support.
  • Coordinated transportation arrangements for clients both independently or utilizing agency-provided vehicles as needed for appointments or outings.
  • Administered medication to clients according to prescribed schedules, ensuring proper dosage and adherence to guidelines.

Prep Cook

Speedy Gs
07.2013 - 07.2016
  • Demonstrated strong multitasking abilities, managing multiple restaurant food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Education

License - Hair, Skin, Nails

Main Street Cosmetology
Garden Grove, CA
12.1983

High School Diploma - Cosmetology

Garden Grove High School
Garden Grove, CA
06.1983

Skills

  • Attention to detail
  • Budgeting and finance
  • Technical aptitude
  • Distribution network optimization
  • Excellent problem solving

Personal Information

Accomplishments

  • Documented and resolved Issues which led to Result.

Timeline

Donation Distributor

AARP/Christian Helping Hands (CHH)
07.2023 - 04.2025

Master Stylist

Self Employed Hair Stylist
08.2016 - 07.2021

Direct Support Specialist.

Think Ability Inc.
07.2016 - 06.2020

Prep Cook

Speedy Gs
07.2013 - 07.2016

License - Hair, Skin, Nails

Main Street Cosmetology

High School Diploma - Cosmetology

Garden Grove High School

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Traci Smith