Traci Taylor
Tooele,UT
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
21
21
years of professional experience
1
1
Certification
Work History
General Manager
American Burgers
Grantsville, UT
09.2020 - Current
- Spearheaded employee training and discipline initiatives to elevate performance standards.
- Developed long-term business strategies while analyzing guest relations feedback for ongoing process improvement.
- Established operational systems and procedures through development and implementation of comprehensive employee handbook, detailed job descriptions, and workflow plans.
- Optimized operational performance through development and implementation of strategic business systems and procedures.
- Orchestrated monthly and quarterly leadership workshops across multiple locations to enhance productivity through best practice sharing.
- Formulated, enforced, and revised policies to enhance business agility and responsiveness to evolving market conditions.
- Established and maintained strategic partnerships with vendors.
General Manager
Dickey's Barbecue Pit
Tooele, UT
12.2018 - 03.2020
- Fostered a positive work ethic and dedicated commitment to delivering exceptional customer service.
- Guided staff development through hands-on mentorship and motivational leadership to enhance skills and meet daily targets.
- Facilitated employee development through targeted coaching, mentoring, and performance evaluation.
- Assessed employee performance and formulated targeted improvement plans.
- Directed and led employees in supervising activities to enhance productivity and efficiency.
- Orchestrated workflow schedules and delegated tasks for a 12-member team.
- Designed and executed performance improvement programs to enhance operational efficiency.
Unloader
Walmart
01.2005 - 01.2010
- Executed efficient unloading of merchandise from trucks to optimize stock availability on sales floor.
- Utilized pallet jacks and forklifts to efficiently transport products within warehouse operations.
- Facilitated collaboration among team members to ensure organized and clean unloading areas.
- Conducted thorough inspections of incoming shipments for damage and reported discrepancies to management promptly.
Education
High school diploma - undefined
Tooele High School
Tooele, UTSkills
- Executed culinary techniques to prepare diverse dishes with precision
- Executed food preparation processes to ensure timely service delivery
- Oversaw inventory control processes to ensure optimal stock levels
- Facilitated customer service interactions to enhance client satisfaction
- Ensured compliance with food safety regulations and standards
- Oversaw food service operations, ensuring efficient management and quality control
- Executed safe food handling practices to ensure compliance with health regulations
- Executed diverse culinary techniques to create innovative dishes
- Assisted guests with inquiries and requests to enhance their experience Supported team members in daily operations to maintain service standards Contributed to a positive atmosphere through friendly interactions with customers
- Assisted teams in completing projects on schedule and within budget Supported project coordination efforts to enhance team collaboration Contributed to problem-solving initiatives to improve project outcomes
- Assisted in daily kitchen operations to maintain cleanliness and organization Supported team members in food preparation and service tasks Contributed to inventory management by tracking supplies and restocking as needed
Certification
- Certified Food Safety Manager
- November 2020 to November 2023
Awards
Employee of the Quarter, March 2009, Recognized for hitting production goals., Assigned responsibility for handling high dollar items, pre-paid orders, and all online orders., Assisted with training other employees on job duties.
Timeline
General Manager
American Burgers
09.2020 - Current
General Manager
Dickey's Barbecue Pit
12.2018 - 03.2020
Unloader
Walmart
01.2005 - 01.2010
High school diploma - undefined
Tooele High School