Proactive Office Manager with a strong background in administrative support and conflict management. Skilled in financial tracking and team building, contributing to a highly efficient workplace. Committed to developing standards that drive operational excellence and minimize risks.
Overview
24
24
years of professional experience
Work History
Office Manager
Spikes Chimney Sweep, LLC
03.2010 - Current
Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Caregiver
Little Feet Daycare
08.2019 - 07.2020
Applied positive behavior management techniques to enhance social interactions and emotional development.
Enforced rules and managed behavior through developmentally appropriate discipline.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Taught children to organize toys, wash hands, and share by leading by example.
Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
Introduced children to educational games and activities to boost learning.
Utilized positive reinforcement techniques to encourage good behavior.
Encouraged children to develop healthy social and emotional skills.
Assisted in potty training and other daily hygiene activities to support child development.
Provided emotional support and guidance to children during difficult times.
Facilitated learning through play, stories and outdoor activities for successful child outcomes.
Logged information regarding naps, feedings, and any medications administered.
Instructed children in crafts and other activities to promote gross and fine motor skills.
Assisted in potty training and toilet hygiene.
Read stories, sang songs and facilitated creative play.
Dispensed snacks and meals to children in accordance with nutritional guidelines.
Sales Associate
WalMart
11.2009 - 10.2010
Helped customers locate products and checked store system for merchandise at other sites.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Legal Assistant
Siegrist & White, LLC
04.2002 - 02.2006
Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Handled office scheduling and made notes for deadlines, motions, and other important dates.
Contacted clients to schedule appointments and discuss progress of cases.
Communicated pertinent information to clients via phone, email, and mail.
Revised and finalized letters, briefs, and memos.
Analyzed deeds of trust to verify grantor, grantee, trustee and loan amounts for executive leadership.
Reviewed Deed of Trust, Title Commitment, and prior bankruptcies documents.