Tracie Ana
Mililani Town,HI
Summary
Results-oriented Facility Manager with expertise in facility management and custodial operations. Trained staff to uphold high cleanliness and safety standards. Adapted to new environments while efficiently applying new knowledge. Committed to continuous learning and navigating change effectively. Dedicated head custodian with proven strengths in facility management, safety compliance, and staff training. Known for effective budget monitoring and quality inspections, ensuring a clean and safe environment.
Overview
25
25
years of professional experience
Work History
Head Custodian
D.O.E.
Waipahu, Hawaii
02.2001 - 05.2026
- Supervised daily cleaning operations across facility premises.
- Trained staff on safety procedures and equipment usage.
- Managed inventory of cleaning supplies and equipment to maintain operational efficiency.
- Ensured compliance with health and safety regulations.
- Coordinated maintenance schedules to ensure timely upkeep of facility.
- Conducted inspections to maintain cleanliness standards.
- Assisted in developing cleaning protocols and strategies.
- Collaborated with school administration on special events setup.
- Trained new employees in proper use of custodial equipment and techniques.
- Established positive working relationships with staff, supervisors and building occupants.
- Maintained cleanliness and order in all facilities by sweeping, mopping, vacuuming, scrubbing, waxing, and polishing floors.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Oversaw and facilitated general and preventive maintenance schedule across facility.
- Ensured the safety of personnel and equipment by regularly inspecting floors, walls, ceilings, lighting fixtures, and other areas for potential hazards.
- Provided assistance with special events held at the facility such as set-up, breakdown of chairs, tables, stages.
- Dispensed cleaning materials to custodial staff members according to established procedures.
- Reported any damage or malfunctioning equipment to appropriate departments for repair or replacement.
- Operated industrial cleaning equipment to quickly complete custodial tasks.
- Monitored building access and secured premises by locking and unlocking entrances according to established schedule.
- Investigated complaints from visitors regarding custodian service quality.
- Reported or resolved observed hazards observed and followed up to verify resolution.
- Performed landscaping tasks and removed litter to maintain grounds.
- Monitored custodial budget expenses to control costs and optimize resource allocation.
- Created records of maintenance activities performed in each area.
- Developed policies and procedures related to the maintenance of buildings and grounds.
- Organized assignments and schedules for subordinates to cover daily and deep cleaning needs.
- Evaluated performance of each employee through regular feedback sessions.
- Identified areas where improvements can be made in terms of efficiency or cost savings.
- Inspected exterior and interior of building for service issues and reported damages and needed repairs to supervisor.
- Set up and removed furniture, equipment and supplies required for meetings and special events.
- Notified building managers about needed repairs to maintain public safety.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Kept business entrances clean, tidy and professional in appearance.
- Serviced, cleaned and restocked restrooms.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Steam-cleaned or shampooed carpets.
- Monitored supply levels and requested new items to maintain completion of daily cleaning tasks.
- Moved furniture, equipment or supplies manually or with hand trucks.
- Completed routine maintenance checks, notifying management of needed repairs.
- Maintained a clean environment by dusting surfaces of furniture and equipment.
- Followed company uniform, performance and security policies with every job.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Notified managers of repair needs or additions to building operating systems.
Education
GED -
McKinley School For Adults
Honolulu, HI01-1987
Skills
- Facility management
- Janitorial services
- Cleaning and sanitizing
- Safety compliance
- Quality inspection
- Maintenance scheduling
- Equipment inspection
- Custodial machine operation
- Floor cleaning and buffing
- Timely paperwork completion
- Basic repairs
- Trash removal
- Groundskeeping
- Inventory control
- Budget monitoring
- Facility opening and closing
- Event setup
- Staff training
- Time management
- Multitasking and organization
- Task delegation
- Team building
- Problem solving
- Team coordination
- Vendor management
- Health and safety
Timeline
Head Custodian
D.O.E.
02.2001 - 05.2026
GED -
McKinley School For Adults