Tracie Havens
Daleville,VA
Summary
Energetic and motivational Registered nurse and leader dedicated to driving top-quality patient care. Looking for a position in a top-notch facility with a commitment to innovative processes. Diligent and detail-oriented Administrator with proven history in successful team management. Professionally coordinate files, correspondence and resources to boost productivity and facilitate operations. Skilled in general office processes and optimization strategies.
Overview
19
19
years of professional experience
Work History
HUD/VASH RN
Salem VA Medical Center
Salem, VA
06.2024 - Current
- Assessed patient health and developed individualized care plans accordingly.
- Provided direct nursing care to patients, including administering medications, wound care, and IV therapy.
- Educated patients on health maintenance, disease prevention, and treatment options.
- Performed physical examinations and assessments of patients' medical histories.
- Monitored vital signs, such as blood pressure, temperature, respiration rate, pulse rate and weight.
- Collaborated with physicians in developing patient-specific treatment plans.
- Responded quickly to life-threatening situations by providing appropriate interventions.
- Ensured compliance with infection control policies and procedures.
- Maintained accurate documentation of patient records in accordance with HIPAA regulations.
- Counseled patients on lifestyle changes that could improve their overall health outcomes.
- Managed complex cases involving multiple diagnoses or treatments.
- Developed education materials to help explain various conditions and treatments to patients.
- Educated patients on disease prevention and health maintenance.
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
- Acted as patient advocate and implemented total patient care through team nursing process.
Clinical Nurse Manager
Roanoke Valley Center for Sight
Salem, VA
08.2023 - 06.2024
- Provided guidance and support to nursing staff members.
- Created an environment that fosters professional development and patient care excellence.
- Developed policies, procedures, and protocols in accordance with applicable regulations and standards.
- Evaluated performance of nursing staff members through observation and chart reviews.
- Implemented strategies for improving quality of care, patient safety, and satisfaction levels.
- Conducted regular meetings with the nursing team to discuss new initiatives or changes in practice guidelines.
- Monitored staffing patterns to ensure adequate coverage at all times.
- Ensured compliance with regulatory requirements by conducting audits on a regular basis.
- Participated actively in recruitment and selection processes for new hires.
- Reviewed incident reports related to clinical operations and implemented corrective action plans when necessary.
Administrator
Affinis Hospice
Savannah, Georgia
03.2022 - 08.2023
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Checked office stock to determine supply levels and maintain inventory.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Identified and led cost management initiatives to achieve quantified results.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Monitored payroll, credit card purchases and invoicing to prevent financial errors.
- Monitored operations and reviewed records and metrics to understand company performance.
- Set specific goals for projects to measure progress and evaluate end results.
- Organized client meetings to provide project updates.
- Analyzed key performance indicators to identify effective strategies.
- Analyzed company's expenditures and developed financial models.
- Implemented strategies to take advantage of new opportunities.
- Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Oversaw quality control to identify inconsistencies and malfunctions.
RN-Clinical Coordinator
Veteran's Health Administration, Wytheville CBOC
Wytheville, VA
03.2015 - 12.2021
- Conducted screening, diagnostic treatment and rehabilitative and supportive services as the senior nurse on a primary health care team
- Recorded patients' medical history, vital statistics and test results in medical records
- Delivered high-quality and compassionate treatment to indigent and low-income patient community
- Sound, ethical and independent decision-making ability consistent with medical protocols
- Disciplined, energetic employee who quickly establishes rapport with patients and colleagues
- Performed all tasks with a patient- centered focus while seeking opportunities for improvement of processes and treatments
- Provided necessary health education training for patients
- Responsible for primary care, case management and medication management
- Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions and follow-up care.
Clinical Manager
Hospice of SWVA
Wytheville, VA
08.2011 - 03.2015
- Supervised 20+ other practitioners and employees, led recruiting and hiring, managed employee review process and ensured compliance with state and federal regulations
- Actively participated in unit-based Quality Assurance Program
- Provided palliative care in outpatient settings ranging from assessment to development and implementation of care plans
- Sound, ethical and independent decision-making ability consistent with medical protocols
- Disciplined, energetic employee who quickly establishes rapport with patients and colleagues
- Responsible for primary care, case management and medication management.
Field Case Manager
Advanced Health Services
Wytheville
05.2010 - 08.2011
- Recorded patients' medical history, vital statistics and test results in medical records.
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Advocated for patients by supporting and respecting basic rights, values and beliefs.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
Registered Nurse Clinician B
Southwestern Virginia Mental Health Institute
Marion, VA
09.2008 - 06.2010
- Disciplined, energetic employee who quickly establishes rapport with patients and colleagues
- Assisted patients with healing and recovery after surgery
- Provided necessary health education training for patients
- Managed caseload of 20 clients, providing education, treatments, IV therapy, venipuncture and wound care
- Assisted patients with multiple chronic diagnoses including COPD and asthma
- Delivered high-quality and compassionate treatment to indigent and low-income patient community
- Supervised 30+
- Other practitioners and employees, led recruiting and hiring, managed employee review process and ensured compliance with state and federal regulations
- Provided education to patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources
- Headed onboarding process for new nursing staff
- Provided quality nursing care in accordance with resident care policies and procedures.
RN
Wythe County Community Hospital
Wytheville, VA
06.2006 - 09.2008
- Managed caseload of 5-6 clients per shift, providing education, treatments, IV therapy, venipuncture and wound care
- Responsible for primary care, case management and medication management
- Evaluated patient care needs, prioritized treatment and maintained patient flow
- Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions and follow-up care
- Took and recorded patients' temperature, pulse and blood pressure
- Utilized strong assessment skills to determine necessary patient care
- Interviewed patients to obtain medical information and measure their vital signs, weight and height
- Tested glucose and administered injections
- Maintained patient charts and confidential files.
Education
Master of Science - Nursing Administration
Walden University
Minneapolis, MN05-2025
Bachelor of Science - Nursing
King College
01.2015
Associate of Science - Nursing
Wytheville Community College
01.2008
Practical Nursing Certificate : Nursing -
Wytheville Community College
Wytheville, VA01.2006
High School Diploma - General
Bland County Public School
Bland, VA01.1997
Skills
- BAC screen/drug screen collection ability
- Culturally sensitive
- Diabetes, Hospice and Stroke Patient Care
- ELNEC training (End-Of-Life-Care)
- Flow sheet charting
- Specimen collection/processing proficiency
- Attention to Detail
- Project Management
- Budget Development
- Verbal and Written Communication
- Multiple Priorities Management
- MS Office
- Resourceful and Analytical
- Financial Oversight
- Recordkeeping and File Management
- Work Planning and Prioritization
- Expense Monitoring
- Team Building and Leadership
- Training and Development
- Decision Making
- Personable and Approachable
- Honest and Ethical
- Strategic Planning
- New Hire Onboarding
- Events Coordination
- Timesheet Processing
- Employee Supervision
- Deadline Adherence
- Contract Administration
- Customer Service
Accomplishments
- CPR certified through American Heart Association
- Registered Nurse in the State of Virginia with compact state privileges
- Skill Highlights
- Geriatric treatment knowledge
- Broad medical terminology knowledge
- Committed to compliance reporting
- Effective policy and program development
- Strong medical ethic
- Computerized charting specialist
- Familiarity with disease management programs
- Skilled in conducting physical examinations
Timeline
HUD/VASH RN
Salem VA Medical Center
06.2024 - Current
Clinical Nurse Manager
Roanoke Valley Center for Sight
08.2023 - 06.2024
Administrator
Affinis Hospice
03.2022 - 08.2023
RN-Clinical Coordinator
Veteran's Health Administration, Wytheville CBOC
03.2015 - 12.2021
Clinical Manager
Hospice of SWVA
08.2011 - 03.2015
Field Case Manager
Advanced Health Services
05.2010 - 08.2011
Registered Nurse Clinician B
Southwestern Virginia Mental Health Institute
09.2008 - 06.2010
RN
Wythe County Community Hospital
06.2006 - 09.2008
Master of Science - Nursing Administration
Walden University
Bachelor of Science - Nursing
King College
Associate of Science - Nursing
Wytheville Community College
Practical Nursing Certificate : Nursing -
Wytheville Community College
High School Diploma - General
Bland County Public School