Tracie Hicks
Silas,AL
Summary
Hard-working professional with 20+ years of experience and a proven knowledge of acute care facility, chronic care facility, and customer service. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
12
12
years of professional experience
Work History
Caregiver
SYNERGY HomeCare
12.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Administrative Support
Alabama Department Of Public Health Adph
12.2022 - 12.2023
- Provided administrative support including managing press clippings, updating contact databases, and preparing reports for clients.
- Provided comprehensive administrative support, managing schedules, organizing meetings, and processing documentation as needed.
- Provided administrative support to various departments, contributing to overall company efficiency.
- Led training initiatives for administrative support teams which resulted in improved knowledge base across departments.
CNA/Caregiver
Westminster Village
07.2022 - 08.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Certified Nursing Assistant/Clerk
Avesacare
09.2021 - 03.2022
- As a nurse aid with the state health department, I organize and help coordinate an efficient covid vaccine and testing operation
- Together, we tested and vaccinated hundreds of people in the baldwin county area
- During this time, I collected and entered patient data, communicated with the healthcare team, and promoted all safety protocols to ensure a smooth and safe patient experience.
PERSONAL CARE ASSISTANT
Tracie's Cleaning and Care Services
06.2017 - 10.2021
- Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor
- Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles
- Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.
CASHIER/STORE CLERK
GOCOs
06.2012 - 04.2014
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
CNA
Washington County Nursing Home
04.2014 - 06.2007
- Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs
- Assist nurses or physicians in the operation of medical equipment or provision of patient care
- Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.
Education
Advanced Diploma -
Southern Choctaw HS
CERTIFIED NURSING ASSISTANT -
COASTAL ALABAMA COMMUNITY COLLEGE
Skills
- Elderly Care
- Time Management
- Dependable and Responsible
- Problem-Solving
- Patient Care
References
- Brenda Parker, 251-242-0405
- HFelecia Edwards, 251-542-9797
- Jackie Purnell, 251-377-8800
Timeline
Caregiver
SYNERGY HomeCare
12.2023 - Current
Administrative Support
Alabama Department Of Public Health Adph
12.2022 - 12.2023
CNA/Caregiver
Westminster Village
07.2022 - 08.2022
Certified Nursing Assistant/Clerk
Avesacare
09.2021 - 03.2022
PERSONAL CARE ASSISTANT
Tracie's Cleaning and Care Services
06.2017 - 10.2021
CNA
Washington County Nursing Home
04.2014 - 06.2007
CASHIER/STORE CLERK
GOCOs
06.2012 - 04.2014
Advanced Diploma -
Southern Choctaw HS
CERTIFIED NURSING ASSISTANT -
COASTAL ALABAMA COMMUNITY COLLEGE