Summary
Overview
Work History
Education
Skills
Timeline
Generic
Tracie  Minne

Tracie Minne

Madison,AL

Summary

Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.

Overview

26
26
years of professional experience

Work History

Team Lead Manager

Chick-fil-A
Madison, AL
11.2023 - Current
  • Conducted regular employee performance evaluations to offer constructive feedback and solutions to propel improvements and growth.
  • Set objectives for teams based on organizational goals; monitored performance against targets; provided feedback and took corrective action when needed.
  • Managed daily operations of the team including scheduling shifts, assigning tasks, tracking attendance and approving time off requests.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Oversaw daily workloads and workflow for smooth operations.

Cake Decorator

Batter Up Cakery
Huntsville, AL
09.2020 - Current
  • High Customer Satisfaction : Maintaining a high customer satisfaction rate with positive reviews and repeat business
  • Business Growth : Successfully expanding a cake decorating business to include additional services

Decorator, Stocker, and Cashier

Publix Super Markets
Madison, AL
08.2018 - 05.2020
  • Artistic Development : Continuously improving artistic skills and staying updated with the latest cake decorating trends
  • Mentoring Others : Mentoring and training aspiring cake decorators or interns

Pre-school teacher

Wall Highway Baptist Church
Madison, AL
09.2007 - 06.2015
  • Curriculum Development : Creating engaging and age-appropriate lesson plans that integrate biblical teachings and principles into the curriculum
  • Community Engagement : Actively participating in church events, such as Vacation Bible School

Server, Sous Chef

The Whaling Company
Williamsburg, VA
01.2003 - 10.2004
  • Outstanding Customer Service: Consistently received positive feedback from customers for exceptional service, leading to increased customer loyalty
  • Kitchen Management: Successfully transitioned to the role of Sous Chef, overseeing kitchen operations and ensuring quality and consistency in all dishes

Assistant Manager

Battery Grill / Holiday Inn
Charleston, SC
03.1999 - 06.2002
  • Employee Development: Implemented a comprehensive training program for new staff members, resulting in a 20% reduction in onboarding time and improved consistency in service quality
  • Customer Satisfaction Boost: Implemented a feedback-driven improvement initiative resulting in a 25% increase in customer satisfaction scores

Education

High School Diploma -

East High School
Akron, OH
05-1991

Skills

  • Work assignment delegation
  • Performance monitoring
  • Diversity and inclusion
  • Employee evaluation
  • Task delegation
  • Production monitoring
  • Process improvement
  • Schedule management
  • Quality control
  • Attention to detail
  • Workplace safety
  • Employee training
  • Customer focus

Timeline

Team Lead Manager

Chick-fil-A
11.2023 - Current

Cake Decorator

Batter Up Cakery
09.2020 - Current

Decorator, Stocker, and Cashier

Publix Super Markets
08.2018 - 05.2020

Pre-school teacher

Wall Highway Baptist Church
09.2007 - 06.2015

Server, Sous Chef

The Whaling Company
01.2003 - 10.2004

Assistant Manager

Battery Grill / Holiday Inn
03.1999 - 06.2002

High School Diploma -

East High School
Tracie Minne