Tracie Ratliff
Amarillo
Summary
Detail-oriented and highly organized Administrative Assistant with experience supporting daily office operations, managing schedules, and maintaining efficient workflows. Strong communication and multitasking skills with a proven ability to handle confidential information and prioritize tasks in fast-paced environments.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Amarillo Urology
Amarillo, TX
01.2023 - Current
- Managed calendars, scheduled meetings, and coordinated appointments for staff and management
- Handled incoming calls, emails, and correspondence, ensuring timely responses
- Maintained organized filing systems and updated records for accuracy and efficiency
- Assisted with data entry, reports, and document preparation
- Provided general office support, improving workflow and productivity
Case Worker
Texas Panhandle Centers
01.2008 - 01.2023
- Delivered excellent customer service and resolved inquiries efficiently
- Supported team operations by organizing documents and managing tasks
- Maintained attention to detail in a fast-paced work environment
Supervisor
Advo Companies Inc
Amarillo, TX
01.1999 - 01.2008
- Oversaw daily operations, ensuring compliance with safety regulations and company policies.
- Trained and mentored staff to enhance productivity and operational efficiency.
- Coordinated resource allocation to optimize team performance and meet project deadlines.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Education
GED -
Region 16
Associates Deggree - undefined
Amarillo College
Skills
- Calendar & Schedule Management
- Data Entry & Record Keeping
- Microsoft Office (Word, Excel, Outlook)
- Customer Service & Communication
- Time Management & Multitasking
- Office Coordination & Support
- Customer service
- Data entry
- Computer skills
- Office administration
- Time management
- Customer and client relations
- Filing
- Clerical support
- Documentation and recordkeeping
Certification
- CNA - Certified Nurse Assistant
Timeline
Administrative Assistant
Amarillo Urology
01.2023 - Current
Case Worker
Texas Panhandle Centers
01.2008 - 01.2023
Supervisor
Advo Companies Inc
01.1999 - 01.2008
Associates Deggree - undefined
Amarillo College
GED -
Region 16