Healthcare professional prepared with extensive knowledge in ophthalmology practice management and patient care coordination. Proven history of optimizing office operations in billing and coding procedures. Detail-oriented, proactive, problem solving individual known for strong leadership, team collaboration and adaptability. Successful multitasker in fast-paced medical practice.
Overview
33
33
years of professional experience
Work History
Assistant Practice Manager
Florence D. Wooten, MD PA
Houston, TX
05.2004 - Current
Managed billing procedures, leading to increased revenue collection rates without compromising patient relationships.
Managed all aspects of insurance claims processing, ensuring timely reimbursements while maintaining strong payer relationships.
Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
Provided outstanding support to entire staff o which helped improve process flow and boosted efficiency.
Reduced patient wait times by optimizing appointment schedules and improving front desk efficiency.
Electronic and manual posting of insurance EOB's and follow up on rejected and/or denied claims.
Front Desk Supervisor
New England Eye Center
Boston, MA
01.2002 - 03.2004
Managed patient check-in, check-out and collection of patient payments.
Verified insurance for both medical and routine eye exams.
Streamlined appointment scheduling to reduce patient wait time.
Assisted in internal chart audits and correcting billing errors.
Office Manager
WMS Trading
Boston, MA
02.1992 - 03.2001
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Oversaw import and export of goods by working with custom brokers and shipping lines to ensure clearance at the ports.
Managed international wire transfers and monthly sales analysis reports.