Tracie Shepardson
Moab,Utah
Summary
Detail-oriented Court Clerk with over 4.5 years of experience providing dedicated clerical assistance. Offering strong skills in case file management, scheduling and assistance with courtroom proceedings. Organized to handle a high-intensity workload.
Overview
8
8
years of professional experience
Work History
Judicial Assistant
State of Utah
2020.02 - Current
- Contributed to a positive work environment by fostering teamwork among court staff members.
- Maintained confidentiality of sensitive information while handling high-profile or complex cases.
- Assisted in drafting judicial opinions, orders, and memoranda for timely resolution of cases.
- Expedited court proceedings by effectively prioritizing tasks according to urgency and deadlines.
- Enhanced courtroom efficiency by managing and organizing case files, exhibits, and legal documents.
- Coordinated jury selection process to maintain fair representation within the legal system.
- Contributed to the overall success of the court by remaining adaptable and flexible in response to changing needs or priorities.
- Streamlined daily court operations with effective scheduling and coordination of hearings, trials, and conferences.
- Promoted clear communication between judges, attorneys, and parties by facilitating correspondence and relaying pertinent information.
- Managed courtroom technology efficiently to assist in the presentation of evidence during trials.
- Provided exceptional customer service when assisting litigants, attorneys, witnesses, and jurors with inquiries or concerns related to their involvement in court proceedings.
- Demonstrated professionalism under pressure when addressing difficult situations within the courtroom setting.
- Answered telephone calls, took messages and transferred calls to appropriate colleagues.
- Prepared court orders and judgments for signature.
- Maintained court dockets and updated disposition of cases after court hearings and trials.
Front Desk Office Manager
Marriott
2016.05 - 2020.06
- Managed inventory and ordered office supplies, maintaining optimal stock levels for uninterrupted workflow.
- Assisted in the preparation of financial reports and invoices, contributing to accurate record-keeping and timely payment processing.
- Handled high-volume phone calls with professionalism, redirecting inquiries to appropriate departments while maintaining excellent customer service standards.
- Resolved customer complaints effectively by listening attentively, empathizing with their concerns, and providing prompt solutions tailored to individual needs.
- Developed a comprehensive appointment scheduling system, minimizing conflicts and ensuring timely service for all clients.
- Trained new staff members on company policies and procedures, promoting adherence to established guidelines and fostering a positive work environment.
- Enhanced customer satisfaction by efficiently managing front desk operations and addressing guest concerns promptly.
Cashier
True Value Hardware Store
2018.06 - 2020.02
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Grand County High School
Moab, UT05.2016
Skills
- Courtroom Etiquette
- Legal Research
- Legal writing
- Case analysis
- Court Procedures
- Court processes
- Courtroom Procedures
- Teamwork and Collaboration
- Problem-Solving
- Multitasking
- Effective Communication
- Relationship Building
- Team building
- Professionalism
Timeline
Judicial Assistant
State of Utah
2020.02 - Current
Cashier
True Value Hardware Store
2018.06 - 2020.02
Front Desk Office Manager
Marriott
2016.05 - 2020.06
High School Diploma -
Grand County High School
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