Detail-oriented healthcare coordinator with extensive experience in managing physician credentialing and staff onboarding. Successfully streamlined clinic operations, ensuring timely compliance with education requirements and enhancing overall patient care through effective organizational skills.
Overview
15
15
years of professional experience
Work History
Credentialing Specialist
Cullman Regional Medical Center
Cullman, Alabama
07.2025 - Current
Verified credentialing documents for healthcare providers at regional medical center.
Managed provider applications and maintained accurate records within database systems.
Coordinated interdepartmental efforts to ensure compliance with regulatory standards.
Reviewed licensure and certification for healthcare practitioners to validate credentials.
Conducted background checks to confirm education and work history of applicants.
Resolved discrepancies in provider files through thorough investigation and communication.
Ensured timely completion of credentialing processes by guiding providers on documentation requirements.
Processed re-credentialing applications according to contractual obligations.
Medical Staff Coordinator/ Patient Advocate
Lawrence Medical Center
Moulton, AL
09.2021 - 07.2025
Maintained accurate records of physician credentialing, licensure, and certifications to support compliance and operational readiness.
Managed reappointment processes by tracking due dates and gathering necessary documentation.
Ensured timely completion of continuing education requirements for all medical staff members.
Organized orientation sessions for new medical staff, enhancing onboarding experience and integration into the team.
Oversaw employee education for new hires and annual training sessions.
Addressed complaints professionally, ensuring adherence to standards and fostering a supportive environment.
Physical Therapy Tech
Lawrence Medical Center
Moulton, AL
06.2019 - 07.2025
Streamlined clinic operations through efficient handling of patient charges and insurance verification.
Performed prior authorization and pre-certification for patient treatments.
Safely removed patients from modalities, ensuring comfort and safety.
Supported therapy staff by preparing treatment areas for efficient patient care.
Prepared hot and cold packs to ensure readiness for patient treatments.
Coordinated faxing and promptly addressed phone inquiries to support clinic communication.
Patient Care Technician
Lawrence Medical Center
11.2016 - 02.2025
Monitored vital signs and reported significant changes to healthcare team for timely interventions.
Collaborated with registered nursing staff to implement and adjust care plans, ensuring patient needs were met.
Collected specimens utilizing proper aseptic techniques to ensure quality.
Labeled and stored lab samples in accordance with laboratory specifications.
Documented treatments, procedures, and observations in electronic health record systems to maintain comprehensive patient records.
Activities Coordinator
Lawrence Medical Center
11.2016 - 02.2025
Monitored individual progress in activities, supporting participants in achieving their goals.
Collaborated with staff to create a safe, enjoyable environment for all participants.
Sourced materials and equipment, ensuring smooth execution of activities.
Certified Nursing Assistant
Hendrix Health & Rehab
11.2015 - 11.2017
Assisted with activities of daily living, promoting patient comfort and independence.
Monitored patient conditions and reported issues to nursing staff promptly.
Recorded vital signs including heart rate, pulse, and blood pressure accurately.
Transferred patients between beds, wheelchairs, and various locations efficiently.
Collaborated with registered nursing staff to implement and monitor individualized care plans.
Minimized infection risks through consistent cleaning and sanitizing of rooms, equipment, and tools.
Certified Nursing Assistant
Lake Taylor Transitional Care Hospital
08.2011 - 03.2013
Monitored and recorded vital signs, including heart rate, pulse, and blood pressure.
Supported patient independence by assisting with personal hygiene tasks.
Collaborated with nursing staff to execute care plans effectively.
Developed rapport with patients, delivering tailored care to meet individual needs.
Enhanced patient well-being through companionship and engaging conversation.
Assisted in transferring patients safely from beds to wheelchairs or walkers.
Reported any unusual behavior to ensure continuity of care.
Prioritized tasks based on urgency to manage time effectively during shifts.
Education
Certified Nursing Assistant -
NHC Moulton
Moulton, AL
01-2008
GED -
Northwest Shoals
Muscle Shoals, AL
Skills
Patient care coordination
Medical office management
Healthcare compliance
Insurance verification
Prior authorization management
Patient charting
Vital signs monitoring
Time management
Task prioritization
Organizational skills
Multi-task management
Call center management
Customer service
References
Ashley Pepper, RN, FMR CCO, Lawrence Medical Center, 256-612-9076
Christine Rice, DPT, Lawrence Medical Center, 256-565-4911
Kaila Morgan, COTA, Lawrence Medical Center, 256-566-7414
Becki-Lynne Smith, LPTA, Lawrence Medical Center, 256-898-4276
Aimee Beck, RN, Lawrence Medical Center, 205-272-2380