Summary
Overview
Work History
Education
Skills
Special Interests
Accomplishments
References
Timeline
Generic

Tracy Allard

Canton,GA

Summary

I am a highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

29
29
years of professional experience

Work History

Management Team Leader

Society Boutique
Canton, GA
07.2022 - 07.2024
  • Created strategies to increase team efficiency and productivity while ensuring quality standards were maintained.
  • Provided leadership during difficult situations such as layoffs or reorganizations while maintaining positive morale among employees.
  • Provided timely feedback on employee performance to help them reach their goals.
  • Reviewed documentation related to employee attendance records, payroll information, verifying accuracy before submitting it for approval.
  • Evaluated employee performance regularly and provided feedback as needed.
  • Recruited, interviewed, hired, trained, evaluated and managed personnel in accordance with organizational policies and procedures.
  • Motivated staff through recognition programs and incentives to improve morale and job satisfaction.
  • Assisted in developing budgets based on projected expenses while monitoring actual expenditures against budgeted amounts.
  • Analyzed data from daily reports to detect trends or patterns that could impact the business objectives.
  • Managed day-to-day operations of a team of 10+ employees, providing guidance and direction as needed.
  • Resolved customer complaints in an efficient manner by utilizing problem solving skills.

Personal Assistant / Remote

Holly Walther Lending Team
Marietta, GA
10.2020 - 05.2022
  • Provided administrative support to the executive team by conducting research and preparing statistical reports.
  • Organized travel arrangements, including flights, transportation, and accommodation.
  • Coordinated meetings between internal departments and external partners.
  • Sorted mail received daily for distribution throughout the office.
  • Arranged conference calls with remote employees or clients located outside of local area.
  • Organized travel arrangements, including flights, accommodations, and transportation.
  • Maintained confidential files related to personnel records or other sensitive information.
  • Assisted with special projects as needed by researching topics, organizing data, summarizing findings.
  • Developed processes for efficient workflow within the departmental structure.
  • Prepared documents such as reports, presentations, agendas, and correspondence.

Office / Senior Accounting Manager

360Imaging
08.2019 - 03.2020
  • Worked with CEO, our home and remote offices located in Egypt, England, and Canada
  • Billing and accounting for the entire company including negotiations with sales manager, vendors, and doctors
  • Office management including staffing, supplies, negotiations with vendors

Owner/Operator/Designer

Design
01.2000 - 12.2019
  • Worked with builders who purchased 13 homes in New Orleans after Hurricane Katrina to rebuild/remodel; handled all aspects of remodeling from hard side to soft side interior, project management, including design of remodel, design and install of new cabinetry, not limited to paint choices, hardware choices, finishes, counter tops, upholstery, pattern design, curtain and hardware design
  • I have worked with many high end clients managing their entire house remodels and / or designs
  • Monitored performance of personnel against goals set forth by the company.
  • Researched potential partners in order to expand services offered.
  • Maintained relationships with existing clients by providing superior customer service.
  • Analyzed industry trends to develop competitive strategies.
  • Implemented quality assurance processes to ensure product excellence.

Senior Management, Loss Prevention, Operations Management

Versona
Marietta, GA
01.2016 - 01.2019
  • Lead sales, communication with all VP's and Buyers to improve guest awareness and increase spending, continuously coach my staff on improvement in guest relations
  • Social Media Interaction
  • Extensive business growth
  • Developed and implemented vendor management policies and procedures.
  • Resolved disputes between vendors, customers, and internal teams in a timely manner.

Co-owner/Management/Buyer

Goats on the Roof
06.2007 - 05.2015
  • Increased store visibility to that of a roadside attraction with over 200,000 visitors per year while building and maintaining vendor and guest relations
  • Worked directly with Rabun County tourism to increase traffic and improve our location bringing sales from $100K to $500K per year; and State Tourism, additional responsibilities included store layout design, purchasing, branding, social media, custom design of Amish made furniture, traveled to find new and unique products, managed employees, Human Resources all aspects
  • Conducted market research initiatives to identify trends in consumer behavior.
  • Recruited, trained, evaluated, and supervised staff members across multiple departments.
  • Implemented new technologies to streamline processes and improve efficiency.
  • Provided leadership and guidance to employees while fostering a collaborative environment.
  • Managed day-to-day business operations including staffing, inventory management, budgeting, accounting, and payroll processing.
  • Collaborated with other co-owners on strategic decisions related to the company's growth plan.
  • Monitored expenses closely to stay within allocated budgets for each project and initiative.

Owner / Operator / Designer

Dekadent Dekor
01.2003 - 01.2006
  • Built customer relations, worked one on one with clients to ensure their satisfaction
  • Handled remodels, mostly soft side of interiors - paint choices, hardware choices, finishes, countertops, reupholstery, pattern design, curtain and hardware design and even some custom furniture pieces
  • Managed multiple projects simultaneously
  • Identified new opportunities for growth, expansion, and diversification.
  • Provided direction and guidance to employees.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Developed strategic plans to increase profitability and efficiency.
  • Created marketing campaigns to attract new customers.
  • Oversaw budgeting and financial management.

Owner/Operator

A Painted Affair
01.1996 - 12.2003
  • Operated and oversaw all business matters of a paint it yourself pottery studio, scheduled parties, increased business, glazed and kiln fired pottery
  • Oversaw hiring process for new employees, from recruiting to onboarding training.
  • Identified potential risks associated with operations in order to minimize liabilities.
  • Ensured compliance with safety regulations throughout the facility.
  • Negotiated contracts with clients for products or services rendered by the company.

Education

Some College (No Degree) - Accounting

Georgia State University
Atlanta, GA

Skills

  • Specializing in Superior Guest Relations
  • Management
  • Human Resources
  • Marketing
  • Business Ownership & Management
  • Building and Maintaining Customer and Vendor Relations & Negotiations
  • Layout
  • Branding
  • Social Media
  • Custom Design
  • Project Management
  • District Management
  • Office Management
  • Staffing
  • Negotiations with Vendors
  • Loss Prevention
  • Operations Management
  • Lead Sales
  • Communication
  • Coaching
  • Social Media Interaction
  • Business Growth
  • Social Coordinator
  • Top Sales
  • Business Operations
  • Purchasing
  • Traveling
  • Design
  • Remodeling
  • Customer Relations
  • Fundraising
  • Social Media Management
  • Volunteer Work
  • Published Design Project
  • Staff Training
  • Cost Reduction
  • Corporate Communications
  • Personnel Management
  • Workforce Planning
  • Performance Evaluation
  • Strategic Partnerships
  • Policy Development
  • Cross-functional team leadership

Special Interests

  • Habitat for Humanity 2014 & 2015
  • Boggs Mountain / Paws For Life Humane Society / Shelter
  • Design Project published in the Laurel Magazine

Accomplishments

Habitat For Humanity 2014-2015

  • Raised $38K first year with innovative ways of bringing in new donations

Boggs Mountain / Paws for Life Humane Society & Shelter

  • Hired as Contract Labor to locate fraudulant accounts in previous directors history
  • Created and Bulit new social media to refresh the damaged image of that to a new one
  • Branded and expanded awareness with social media

References

Jill Funicelli

Personal Friend and role model

954.908.0050

Holly Walther

Previous manager and personal friend

770.374.7520

Pam Glass

Regional Manager - Society Boutique

404.509.5400

Timeline

Management Team Leader

Society Boutique
07.2022 - 07.2024

Personal Assistant / Remote

Holly Walther Lending Team
10.2020 - 05.2022

Office / Senior Accounting Manager

360Imaging
08.2019 - 03.2020

Senior Management, Loss Prevention, Operations Management

Versona
01.2016 - 01.2019

Co-owner/Management/Buyer

Goats on the Roof
06.2007 - 05.2015

Owner / Operator / Designer

Dekadent Dekor
01.2003 - 01.2006

Owner/Operator/Designer

Design
01.2000 - 12.2019

Owner/Operator

A Painted Affair
01.1996 - 12.2003

Some College (No Degree) - Accounting

Georgia State University

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Tracy Allard