Tracy-Ann Frazier
Sacramnto,CA
Summary
A highly skilled, compassionate, empathetic mental health crisis counselor with proven ability to work collaboratively and independently to provide quality services to at-risk populations. Adept at crisis management and intervention. Comprehensive understanding of cultural differences and able to work effectively within many dynamics. I am seeking a rewarding role in the mental health work where I can contribute my knowledge and skills in working with clients to promote mental health recovery.
Overview
3
3
years of professional experience
Work History
Crisis Counselor
Downtown Brooklyn Nursing and Rehab Center
01.2024 - 04.2025
- Provide crisis intervention and suicide prevention support, and brief supportive counseling to residents who are experiencing an emotional crisis.
- Assess clients in accordance to program policies and procedures.
- Manage interactions with clients to ensure appropriate level of support is provided.
- Accurately and efficient document the client interactions.
- Decrease resident-reported feelings of anxiety and depression by 15%, as measured by Geriatric Depression Scale, following participation in weekly support groups.
Mental Health Counseling Intern
NYU Langone Hospital - Inpatient Psychiatry
08.2023 - 05.2024
- Conduct weekly individual and group therapy sessions with adults diagnosed with a variety of disorders including Substance Use Disorders, ADHD, Depression, Bipolar Disorder, Anxiety Disorders, and Borderline Personality Disorder.
- Help individuals manage issues related to addiction and substance abuse; family, parenting, and marital problems; suicide; stress management; problems with self-esteem; and issues associated with aging and mental and emotional health.
- Develop and write treatment plans, assessment updates, process notes, and diagnostic summaries.
- Maintain a caseload of approximately 15-20 weekly clients.
- Facilitated groups that resulted in a 30% increase in documented resident social interactions, contributing to a more positive and engaging environment.
Mental Health Counseling Intern
Brooklyn Nursing and Rehabilitation Center
08.2022 - 05.2023
- Counseled clients individually, and in group settings with emphasis on prevention to promote optimum mental health.
- Documented individual clients' progress towards treatment goals and daily activities, participated in case analysis and treatment plan meetings with fellow staff members.
- Guided clients in the development of skills and strategies for dealing with their problems.
- Prepared and maintained all required treatment records and reports.
- Decreased the number of resident incident reports related to behavioral escalations by 18% through the implementation of proactive de-escalation techniques and consistent group sessions focused on emotional regulation.
Education
Bachelor of Science -
Allegheny College
Meadville, PASkills
Languages
Fluent in English
Skills
Crisis Counseling, Safety Assessment, De-escalation, Risk Assessment, Active Listening, Emotional Support, Emotional Intelligence, Referral Services, Data Collection, Documentation, Interpersonal Skills, Cultural Sensitivity, Typing Speed: 70 WPM
Timeline
Crisis Counselor
Downtown Brooklyn Nursing and Rehab Center
01.2024 - 04.2025
Mental Health Counseling Intern
NYU Langone Hospital - Inpatient Psychiatry
08.2023 - 05.2024
Mental Health Counseling Intern
Brooklyn Nursing and Rehabilitation Center
08.2022 - 05.2023
Bachelor of Science -
Allegheny College
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