Tracy Arruda
Fairhaven,MA
Summary
Dynamic professional with a proven track record at NORTH EAST SILICON TECHNOLOGIES INC, excelling in multitasking and organizational skills. Demonstrated ability to streamline production processes, enhancing efficiency by over 30%. Adept in confidentiality handling and fostering teamwork, consistently delivering high-quality customer service and meeting stringent deadlines. A dedicated professional known for high standards and meticulous attention to detail in document reproduction. Possesses extensive experience ensuring accurate and timely handling of reproduction tasks while consistently meeting organizational requirements. Valued for seamless team collaboration, adaptability, and reliability in dynamic work environments, showcasing strong organizational and multitasking skills.
Overview
27
27
years of professional experience
Work History
Production Workers, All Other
NORTH EAST SILICON TECHNOLOGIES INC
10.2005 - 05.2024
- Worked in the Sort department inspecting and sorting silicon wafers for the spec the customer wanted for the product
- Also worked with chemicals to clean the coating off the silicon wafers to make them reusable
- Expedited project completion by managing multiple tasks simultaneously in a fast-paced environment.
- Streamlined production processes by identifying areas for improvement and implementing new procedures accordingly.
- Safeguarded sensitive information by adhering to strict confidentiality protocols when handling client documents.
- Collaborated effectively with team members to ensure seamless coordination on complex projects requiring multiple steps or inputs from various sources.
- Supported overall office operations by assisting with additional tasks or special projects as needed, demonstrating flexibility and adaptability within the role.
- Documented finished work to keep supervisors informed of production activities.
- Utilized work order and job instructions to identify necessary materials and quantity requirements.
Cashiers
Brooks Pharmacy
10.2001 - 09.2005
- Worked the cash register
- Ordering the front of store
- Planograms, unloaded and stocked shelf's
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Waiters and Waitresses
Supreme Coffee & Donuts
01.1998 - 10.2001
- Made and served coffee and food to customers also dealt with lottery and preparations for the next day
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
Waitress
Newport Creamery
10.1997 - 12.1998
- Served customer food and ice cream
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Communications
New Directions
07.1997 - 08.1997
Education
No Degree - Office Support
Bristol Community College
Fall River, MA06-2025
High School Diploma -
GNBRVTHS
06-2001
Skills
- Deadline-oriented
- Confidentiality handling
- Proofreading
- Deadline Monitoring
- Document Scanning
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Organizational Skills
Timeline
Production Workers, All Other
NORTH EAST SILICON TECHNOLOGIES INC
10.2005 - 05.2024
Cashiers
Brooks Pharmacy
10.2001 - 09.2005
Waiters and Waitresses
Supreme Coffee & Donuts
01.1998 - 10.2001
Waitress
Newport Creamery
10.1997 - 12.1998
Communications
New Directions
07.1997 - 08.1997
No Degree - Office Support
Bristol Community College
High School Diploma -
GNBRVTHS
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