TRACY BACH
New Hartford,NY
Overview
10
10
years of professional experience
Work History
Data Analyst
BNY Mellon Corporation
New York, NY
08.2023 - 06.2025
- Implemented advanced data analysis and anomaly detection techniques to enhance accuracy across Custody and Bond Issuance operations and establish consistency and reliability in all financial and client reporting.
- Defined the business capability model to document traceability between 80 bond products to business functions and 90 system integration touch points for strengthening transparency and compliance mitigation.
- Identified and monitored key trends in 200+ invoicing and bond issuance data elements to improve operational performance and financial recovery.
- Established 900+ quality rules ensuring accuracy, consistency, and completeness across 300+ key data elements.
- Collaborated with business, operations and technology to resolve critical data anomalies.
- Coordinated client-specific data investigations to help clients achieve processing and reporting objectives.
- Global Asset Servicing, Custody, and Investment Management Institution managing more than $49.5T USD in Custody
Client Success Project Manager
BNY Mellon Corporation
New York, NY
04.2015 - 08.2023
- Resolved a critical $30M at-risk client issue by coordinating across Sales, Product, and Relationship Management, ultimately recovering $4M in revenue.
- Defined business and functional user stories for high-value clients, focused on retaining platinum clients and reinforcing client trust.
- Successfully lead a technical team, supporting an external government contract, moving processing to Amazon Web Services (AWS).
- Lead the expansion initiative of 20,000 account numbers which provided the capabilities for continued business growth.
- Lead the data center expansion for 93 applications to provide synchronous processing capabilities across three data centers - primary, back up and disaster recovery.
- Resolved recurring MRAs (Matters Requiring Attention) from global regulatory authorities.
- Enhanced anti-money laundering (AML) tools and procedures to strengthen surveillance.
- Designed operational redundancy frameworks ensuring resilience in global bond and wire transfer functions.
- Provided leadership to Compliance, Product, and Sales teams to align global onboarding and risk mitigation practices.
- Global Asset Servicing, Custody, and Investment Management Institution managing more than $49.5T USD in Custody
- Identification and project level reviews of SOX controls for all project deliveries ensuring regulatory consistency across the enterprise.
- Wire transfer manager with expertise in SWIFT, Fed and CHIPS formatting rules.
- Anti Money Laundering (AML) Tool Selection and procedure implementation for all global wire transfer activity.
- Point of contact for internal and external legal counsel for the Office of Foreign Assets Control (OFAC).
- Planning and budgeting of Bond Issuance Technical applications and staffing.
Timeline
Data Analyst
BNY Mellon Corporation
08.2023 - 06.2025
Client Success Project Manager
BNY Mellon Corporation
04.2015 - 08.2023