Tracy Benally
Farmington,NM
Summary
Proficient in crisis intervention and behavioral management, with a strong focus on youth supervision and regulatory compliance. Committed to maintaining safety and fostering positive conduct in juvenile detention environments.
Overview
16
16
years of professional experience
Work History
Juvenile Detention Officer
San Juan Juvenile Services
Farmington, NM
11.2016 - Current
- Supervised daily activities of detained youth, ensuring safety and security.
- Conducted regular inspections of facilities to uphold regulatory compliance.
- Monitored youth behavior and interactions to prevent conflicts and disturbances.
- Implemented behavioral management techniques to foster positive conduct among detainees.
- Documented incidents and observations accurately in reports for future reference.
- Supervised recreational activities for detained juveniles.
- Observed and recorded progress of each juvenile offender.
- Informed detained youths about available services that could assist them upon release.
- Completed daily reports.
- Facilitated communication between detainees and their families when appropriate.
- Reported incidents of misconduct or violations of policy to supervisors.
- Transported juvenile detainees to court hearings or other appointments as required.
- Ensured a safe environment was maintained within the facility at all times.
- Intervened during crisis situations involving detainees to de-escalate potential conflicts.
- Maintained records of individual detainees' progress and behavior while in custody.
- Encouraged positive behaviors among detained juveniles through rewards systems.
- Performed administrative tasks such as filing paperwork and updating records.
- Adhered to all laws pertaining to the confinement of minors in a detention center.
- Maintained records of prisoners' identification and charges.
- Applied established disciplinary measures to address inappropriate behavior among prisoners.
- Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
Coach Counselor
Robert E. Denier Youth Services
Durango, Colorado
09.2012 - 11.2016
- Documented daily activities and behaviors of youth to track progress and inform treatment strategies.
- Assisted youth with personal care, health needs, and skill development.
- Supervised youth during educational, social, and recreational events to foster engagement and skill development.
- Collaborated with clinical and administrative staff to enhance treatment and development plans for individual youth.
- Ensured 24-hour security and in-person supervision to maintain a safe environment.
Correctional Officer
Hilltop House Community Corrections
Durango, Colorado
03.2011 - 03.2012
- Supervised inmate activities and ensured compliance with facility rules.
- Conducted regular inspections to maintain safety and security standards.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Identified and defused potential threats swiftly, enhancing overall facility safety.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Mediated inmate conflicts, fostering a peaceful environment and reducing potential disruptions.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
- Managed incident reports and documented inmate behavior consistently.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Inspected cells and conducted random searches of common areas.
- Supervised offender work assignments and evaluated performance for compliance with standard regulations.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Drug tested every inmate in the 6th judicial district that was on probation or parole
- Collected and processed property from new inmates while ensuring safety protocols were followed. from incoming inmates, provided receipts and inspected items for contraband.
- Provided first aid for injuries or illnesses sustained by inmates while under supervision.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Applied non-violent response strategies during conflicts, ensuring safety for inmates and staff. and physical restraint during problematic situations.
Education
Bachelor of Science - Criminal Justice
South University Savannah
GA03-2012
Associate of Science - Criminal Justice
Mount Wachussett Community College
Gardner, MA05-2004
Skills
- Behavioral management
- Crisis intervention
- Regulatory compliance
- Facility inspections
- Incident reporting
- Youth supervision
Timeline
Juvenile Detention Officer
San Juan Juvenile Services
11.2016 - Current
Coach Counselor
Robert E. Denier Youth Services
09.2012 - 11.2016
Correctional Officer
Hilltop House Community Corrections
03.2011 - 03.2012
Bachelor of Science - Criminal Justice
South University Savannah
Associate of Science - Criminal Justice
Mount Wachussett Community College