Tracy Bensaah
Bronx
Summary
Professional with strong background in nursing and case management, specializing in patient advocacy and care coordination. Adept at developing comprehensive care plans, managing complex medical cases, and working collaboratively with multidisciplinary teams to achieve optimal patient outcomes. Known for adaptability, reliability, and results-focused approach in dynamic healthcare environments. Skilled in patient assessment, discharge planning, and resource utilization.
Overview
16
16
years of professional experience
1
1
Certification
Work History
RN Case Manager
Public Consulting Group
04.2022 - Current
- Collaborate with clients of New York Medical Indemnity Fund and their healthcare providers to ensure the best services and care are in place; educate clients about program policies, treatment plans, and medical diagnoses
- Works to develop patient care plans and appropriate interventions
- Assist with accessing/coordinating services and ensuring proper services are in place to ensure optimal quality of life
Isolation Nurse (per diem)
Medrite
08.2023 - 02.2025
- Provided care to patients in isolation due to contagious or infectious diseases
- Worked closely with a multidisciplinary team to deliver care in a controlled environment, following all guidelines for handling infectious conditions
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
Vaccination nurse (per diem)
Atlas Search
04.2021 - 10.2024
- Administered vaccinations and immunizations to children ages 6 month to 18 years of age, as well as adult population
- Assessed and observed patients post-vaccination to assess for adverse reactions and implementing appropriate interventions.
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
UAS Assessment Nurse/Nurse Care Manager
Extended MLTC
04.2019 - 09.2021
- Company Overview: Bronx, NY
- Conducting reassessments to determine continued eligibility and current needs for clients, education and advocacy by providing medical, behavioral, and emotional support for clients during reassessments
- Communicate effectively with clients, families, caregivers and team of staff to produce an outstanding level of treatment
- Collaborate with clients and healthcare providers to ensure the best services and care; educate patients about policies, medication and diagnoses
- Contribute to the development of patient care plans and interventions
- Bronx, NY
UAS Assessment Nurse
Independence Care System
06.2018 - 03.2019
- Company Overview: New York, NY
- Performs UAS Intake and reassessments for consumers and members
- Swiftly respond to patient inquiries, performing intake assessments and reassessing patients every 180 days to ensure services are improving patient's health, upholding consumer well-being as central to delivery of services and care
- Model calm, level-headed solutions to diffuse stressful and challenging situations to maintain safety and security of patients and staff
- Establish a reputation for nursing excellence as a cooperative team member, forging superior relationships with all
- New York, NY
SAAM/UAS INTAKE ASSESSMENT NURSE
Independence Care System
01.2010 - 12.2017
- Company Overview: New York, NY
- Direct health literacy, education and advocacy by providing sound medical, behavioral, and emotional support for patients during intake assessments
- Communicate compassionately and effectively with patients, families, caregivers and the team of staff to produce an outstanding level of treatment
- Collaborate with patients and healthcare providers to ensure the best services and care; educate patients about ICS policies, medication and diagnoses
- Contribute to the development of patient care plans and interventions
- Performs UAS Intake and reassessments for consumers and members
- Swiftly respond to patient inquiries, performing intake assessments and reassessing patients every 180 days to ensure services are improving patient's health, upholding consumer well-being as central to the delivery of services and care
- Model calm, level-headed solutions to diffuse stressful and challenging situations to maintain safety and security of patients and staff
- Establish reputation for nursing excellence as a cooperative team member, forging superior relationships with all
- New York, NY
RN CARE MANAGER
Enhanced Care Initiative, Inc
01.2009 - 12.2010
- Company Overview: New York, NY
- Coordinated chronic care services, supporting patient rights and confidentiality according to federal and state regulated processes and procedures
- Offered in-depth health education and clinical assessments to patients experiencing extensive health concerns and diseases
- Liaised with healthcare providers and patients to initiate necessary referrals for additional care
- Demonstrated quality bedside care, treatment, and clinical documentation for 7-8 per day with diabetic, heart failure, hypertension and oncology needs within medical facility
- Orchestrated insightful evaluation and assessment of individual treatment plans, medical records and interdisciplinary care through close collaboration with physicians and ancillary staff
- Communicated patient observations, facilitating admissions, discharges, transfers and referrals to appropriate providers
- New York, NY
Medical/Surgical Nurse
Montefiore Medical Center
01.2009 - 12.2009
- Advocating for patient rights and family education and delivering critical care to return acute patients to normal health
Education
Bachelor of Science - Nursing
The College of New Rochelle
New Rochelle, NYSkills
- Chronic disease management
- Discharge planning
- HIPAA compliance
- Multidisciplinary approach
- Case evaluation
- Clinical assessment
- Medication management
- Case management
- Critical thinking
- Interdisciplinary collaboration
- Decision-making
- Accurate documentation
Certification
- Connecticut RN License
- New York RN License
Timeline
Isolation Nurse (per diem)
Medrite
08.2023 - 02.2025
RN Case Manager
Public Consulting Group
04.2022 - Current
Vaccination nurse (per diem)
Atlas Search
04.2021 - 10.2024
UAS Assessment Nurse/Nurse Care Manager
Extended MLTC
04.2019 - 09.2021
UAS Assessment Nurse
Independence Care System
06.2018 - 03.2019
SAAM/UAS INTAKE ASSESSMENT NURSE
Independence Care System
01.2010 - 12.2017
RN CARE MANAGER
Enhanced Care Initiative, Inc
01.2009 - 12.2010
Medical/Surgical Nurse
Montefiore Medical Center
01.2009 - 12.2009
Bachelor of Science - Nursing
The College of New Rochelle
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