TRACY BROWN
MED3000 HEALTH SOLUTIONS
Lewisburg
22
years of professional experience
Dedicated AR Specialist with a proven track record in optimizing accounts receivable processes. Recognized for strong ethical standards and commitment to compliance, driving accuracy and efficiency in financial transactions.
Work History
AR SPECIALIST
11 Years 6 Months- Streamlined accounts receivable processes to enhance cash flow efficiency.
- Led monthly reconciliation of accounts, ensuring accuracy in financial reporting.
- Implemented automated billing systems, reducing processing time and minimizing errors.
- Mentored junior staff on best practices for collections and dispute resolution.
- Processed high-volume accounts receivable transactions ensuring timely billing and accurate record-keeping.
- Collaborated with cross-functional teams to resolve billing discrepancies and enhance customer satisfaction.
- Enhanced billing accuracy by diligently reviewing and correcting discrepancies in patient accounts.
- Ensured compliance with all relevant regulations and industry standards by staying current on updates and changes in medical coding guidelines.
- Optimized revenue generation by accurately applying appropriate adjustments, write-offs, and refunds as needed.
- Expedited the resolution of complex claims by working closely with healthcare providers, patients, and insurance companies.
- Sustained a high level of professionalism when dealing with sensitive financial matters, upholding patient confidentiality and adhering to HIPAA guidelines.
- Collaborated with the coding department to ensure accurate charge capture for all services rendered, minimizing claim denials due to coding errors.
- Maintained strong relationships with insurance providers through effective communication to ensure timely reimbursement for services rendered.
- Provided exceptional customer service when addressing inquiries from patients regarding billing questions or concerns, fostering trust and satisfaction.
- Improved cash flow, consistently monitoring and resolving outstanding accounts receivable balances.
- Contributed to a positive work environment with open communication channels for addressing questions or concerns related to AR tasks.
- Assisted in training new team members, sharing knowledge of AR best practices and specific company procedures.
Senior Tax Preparer
10 Years- Prepared and filed individual income tax returns for diverse clientele, ensuring compliance with federal and state regulations.
- Conducted thorough reviews of client financial documents to identify potential deductions and credits, maximizing tax benefits.
- Mentored junior tax preparers, providing training on tax preparation software and best practices for client interactions.
- Developed streamlined processes for client onboarding, enhancing the efficiency of service delivery during peak seasons.
- Resolved complex tax-related inquiries, offering clients strategic advice on minimizing liabilities and optimizing returns.
- Analyzed changes in tax legislation to provide updated guidance to clients, ensuring they remained informed of relevant impacts.
- Simplified complex financial data for clients, enabling them to better understand their individual tax situations.
- Delivered accurate tax returns by meticulously assessing deductions, credits, and exemptions.
- Advised clients on potential tax-saving strategies, helping them achieve greater financial success.
- Continually updated personal knowledge of industry changes through ongoing professional development opportunities.
Education
High School Diploma
Skills
Payment tracking
Relationship building
Strong client relations skills
Client communication
Customer account reconciliation
Professional ethics
Accurate payment posting
Payment plan negotiation
Accounting software proficiency
Credit analysis
Cash application
Dispute resolution
Bookkeeping
Research and due diligence
Collections management
Payment posting
Codes reviewing
AR aging reports
Write-off procedures
Customer service support
Accounts receivable
Claims processing
Microsoft Excel
Spreadsheets and journal entries
Organization skills
Customer service
Teamwork and collaboration
Time management
Multitasking
Reliability
Excellent communication
Timeline
AR SPECIALIST
MED3000 HEALTH SOLUTIONS
01.2015 - CurrentRead More
Senior Tax Preparer
H & R Block Tax Services
01.2005 - 01.2015Read More
GREENBRIER EAST HIGH
High School Diploma
Read More