Tracy Burger
Olney
Summary
Many years experience in both childcare and retail customer service
Diligent worker solid foundation in providing nurturing and safe environments for children. Successfully implemented engaging activities that promote development and learning. Demonstrated
Experienced with child engagement and educational activities, fostering nurturing and stimulating environment. Utilizes creative play and structured routines to support developmental milestones. Track record of effective communication with parents and team mates
Overview
23
23
years of professional experience
Work History
Associate
Dollar General
08.2025 - Current
- Assisted in managing inventory levels and product displays to enhance store organization.
- Supported team in executing daily operational tasks, ensuring compliance with safety protocols.
- Collaborated with staff to optimize checkout processes, improving customer service efficiency.
- Maintained cleanliness and organization of sales floor to promote positive shopping experience.
- Participated in stock replenishment activities, ensuring product availability for customers.
- Engaged with customers to address inquiries and resolve issues promptly, fostering loyalty.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Executed cash and card transaction processes with precision.
Front End Associate
Walmart
04.2024 - 07.2025
- Assisted customers in locating merchandise and addressing inquiries to enhance shopping experience.
- Maintained organized product displays to promote accessibility and visual appeal.
- Operated cash registers efficiently, ensuring accurate transactions
- Resolved customer complaints promptly, fostering positive relationships and loyalty.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Restocked and organized merchandise in front lanes.
- Fostered positive shopping experience, greeting customers with smile and offering help in locating products.
- Streamlined checkout process, reducing wait times for customers by efficiently handling transactions and bagging items.
- Assisted in training new hires, sharing knowledge and best practices for front end operations.
Daycare Assistant
Brighter Wayes
08.2003 - 05.2005
- Maintained cleanliness and organization in residential spaces, ensuring high standards of hygiene.
- Performed laundry duties, including washing, drying, and folding clothing and linens efficiently.
- Utilized cleaning equipment and supplies effectively to enhance productivity and safety.
- Assisted with deep-cleaning tasks, focusing on kitchens and bathrooms to meet client expectations.
- Implemented time management skills to complete daily cleaning schedules independently.
- Conducted regular inventory checks of cleaning supplies, ensuring adequate stock levels at all times.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Supervised children's activities and ensured a safe, engaging environment.
- Planned interactive games and educational activities to promote development.
- Assisted with homework and provided guidance on academic tasks.
- Maintained open communication with parents regarding child progress and concerns.
- Developed daily schedules to balance playtime, learning, and rest periods.
- Adapted care strategies based on individual child needs and behavior.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Reassured children when upset providing emotional support and stability.
Housekeeper and Babysitter
Elizabeth DeLeon
01.2021 - 02.2024
- Maintained cleanliness and organization in residential spaces, ensuring high standards of hygiene.
- Performed laundry duties, including washing, drying, and folding clothing and linens efficiently.
- Utilized cleaning equipment and supplies effectively to enhance productivity and safety.
- Assisted with deep-cleaning tasks, focusing on kitchens and bathrooms to meet client expectations.
- Implemented time management skills to complete daily cleaning schedules independently.
- Conducted regular inventory checks of cleaning supplies, ensuring adequate stock levels at all times.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Supervised children's activities and ensured a safe, engaging environment.
- Planned interactive games and educational activities to promote development.
- Assisted with homework and provided guidance on academic tasks.
- Maintained open communication with parents regarding child progress and concerns.
- Developed daily schedules to balance playtime, learning, and rest periods.
- Adapted care strategies based on individual child needs and behavior.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Reassured children when upset providing emotional support and stability.
Teacher's Assistant
Headstart Olney Child Development Center
04.2005 - 08.2020
- Assisted lead teacher in developing and implementing lesson plans to enhance student engagement.
- Provided individualized support to children, fostering a positive learning environment and promoting social skills.
- Collaborated with educators to prepare educational materials and resources for classroom activities.
- Monitored student progress, documenting observations and communicating updates to teaching staff regularly.
- Engaged children in interactive learning experiences that promote cognitive and emotional development.
- Participated in training workshops to improve instructional techniques and child development knowledge.
- Fostered relationships with parents, providing updates on children's progress and involving them in the learning process.
- Facilitated effective learning experiences for students by utilizing a variety of instructional techniques to meet their unique needs.
- Participated in professional development opportunities to stay current on the latest teaching trends and methodologies, enhancing overall effectiveness as an educator.
- Maintained safety and security by overseeing students in recess environments.
- Encouraged small groups to discuss topics and explore concepts through hands-on activities.
Skills
- Organizational skills
- Time management
- Communication between customer and team members
- Patience and empathy
- Child supervision
- Hygiene and cleanliness
- Activity planning
- Customer service
- Cash handling
- Reliability and punctuality
- Cash register operation
- Professionalism and courtesy
- Conflict resolution
Accomplishments
I have had CPR and First Aide in the past
I had a CDA until around 2022 I believe
Long history of keeping a constant job with great punctuality and attendance
Timeline
Associate
Dollar General
08.2025 - Current
Front End Associate
Walmart
04.2024 - 07.2025
Housekeeper and Babysitter
Elizabeth DeLeon
01.2021 - 02.2024
Teacher's Assistant
Headstart Olney Child Development Center
04.2005 - 08.2020
Daycare Assistant
Brighter Wayes
08.2003 - 05.2005