Tracy Chen
Quincy,MA
Summary
High achieving high school student with experience in customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills.
Overview
4
4
years of professional experience
Work History
Cashier
BB.Q Chicken
Quincy, MA
09.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier/Barista
Ptea
Quincy, MA
05.2022 - 09.2022
- Communicated with customers daily, provided friendly and courteous service, and answered questions.
- Memorized recipes and efficiently crafted drinks and prepared food.
Waitress
PhoReal
Boston, MA
- Offered strong customer service skills, keeping customers satisfied.
- Communicated with customers daily, provided friendly and courteous service, and answered questions.
- Memorized menu and the food and drinks.
Education
High School -
North Quincy High School
Quincy, MASkills
- Time management
- Customer service
- Food Service
Languages
- Chinese
- English
Timeline
Cashier
BB.Q Chicken
09.2024 - Current
Cashier/Barista
Ptea
05.2022 - 09.2022
Waitress
PhoReal
High School -
North Quincy High School