Tracy Chisholm
South Pasadena,CA
Summary
Dynamic Field Service Technician with extensive experience excelling in AV equipment maintenance and system integration. Proven track record in project management and client relations, successfully implementing cutting-edge solutions. Skilled in Protools HD and network configuration, delivering optimal performance and enhancing client satisfaction through innovative technical consulting.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Field Service Technician
Montrose AV
Los Angeles, California
01.2021 - Current
- Installation and configuration of equipment at customer locations. Perform routine maintenance on various systems and machinery.
- Collaboration with team members on troubleshooting complex problems.
- Provide training to customers on proper equipment use and care.
- Perform on-site installation, routine maintenance and minor repairs to systems
- Train staff on proper use of AV technology and equipment handling.
- Install video walls and monitors to display visuals for presentations.
- Maintain and troubleshoot audiovisual equipment, including projectors, sound systems, microphones, amplifiers, mixers, and associated cables.
- Test newly installed audio-visual systems prior to use by clients.
- Calibrate audiovisual systems to ensure optimal performance.
- Diagnose technical problems related to AV equipment malfunctions and take corrective action accordingly.
- Configure digital signal processing devices such as equalizers, crossovers, compressors, limiters and noise gates.
- Integration of various types of signal sources into a single system.
- Review and analyze blueprints and diagrams to identify project specifications.
- Supervise crew of audio-video installation team members and third-party subcontractors.
- Execute and supervise rack fabrication.
- Monitor and repair range of equipment, including audio, video and video conferencing systems.
Consultant/Contractor
Digital Glue
Murietta, CA
05.2012 - Current
- Design, wire and commission various projects nationwide for clients such as TBN and Coca-Cola.
- Project Manage, design, install and commission soundstage, recording studio, master control room and edit bays for Sneaky Big Studios in Scottsdale, AZ.
Consultant/Contractor
Self
Los Angeles, USA
01.2003 - Current
- Service corporate clients in LA, supporting boardroom and school technology needs.
- Provide technical consulting for postproduction facilities transitioning to file-based workflows.
- Upgrade infrastructure to accommodate HD and 4K capabilities.
Producer/Engineer
TCHIZ Productions
02.2002 - Current
- Company Overview: Del Boca Vista Studio
- Produced and engineered recording projects for various artists, including Scott Weiland, Belly, Mark Lanegan.
- Run a hybrid Analog/Digital recording studio using Protools HD and Apogee I/O interfaces.
- Del Boca Vista Studio
Media Systems Engineer
BLU Digital Group
Burbank, California
11.2020 - 01.2023
- Updated QC Bays to 4K capability.
- Implemented Ross Ultrix router, Juniper switches and Cisco switches for Dante infrastructure.
- Redesigned audio dub facility for more flexibility.
- Built Windows and Mac PCs as well as VMs for user deployment in various departments.
- Provided IT ticketing assistance and day-to-day maintenance of facility.
Consultant/Contractor
Consultant/Contractor AT&T Creative Services
Los Angeles, California
11.2016 - 01.2020
- Designed, implemented and commissioned post production infrastructure, NLE's, Audio Bays, Color Suites.
- Supported NLE workstations such as Adobe Premiere CC, Resolve, Flame and Graphics workstations.
- Integrated network, video cable (SDI) and Fiber runs throughout the facility, workstations and server rooms.
- Collaborated in system design, as well as managed projects.
- Maintained sustainable workflows and regular routine server room maintenance.
Consultant/Contractor
Warner Brothers Worldwide TV Marketing
Burbank, California
01.2001 - 01.2020
- Company Overview: GDMX
- Documented and wired QC, master control and DVD authoring for CW network's uplink facility.
- Designed and project managed installation of NLE bays with machine room and server room for WB Worldwide TV Marketing.
- GDMX
Education
Diploma - Music, Production & Engineering
Berklee College of Music
01.1987
Skills
- Protools I/O
- 192
- AJA/Blackmagic design
- Crestron
- Extron
- Video Routers
- Switches
- Patch Panels
- Evertz
- TV Logic
- KVM
- Barnfind
- Leitch
- Ross
- Avid Artist I/O
- Genelec audio
- VR/AR Hardware
- Avid S6
- Apogee
- Yamaha
- JBL
- Juniper
- Cisco
- Mac OS 10xx
- Avid Protools HD
- Autocad
- Vizio
- Wirecad
- Lucidchart
- Microsoft Excel
- Black Magic Media Express
- Quicktime Pro
- Dante
- VMWare
- System integration
- AV equipment maintenance
- Network configuration
- Technical consulting
- Project management
- Client relations
Certification
- CTS
- A+
- Dante Level 1
- Dante Level 2
- Dante Level 3
Timeline
Field Service Technician
Montrose AV
01.2021 - Current
Media Systems Engineer
BLU Digital Group
11.2020 - 01.2023
Consultant/Contractor
Consultant/Contractor AT&T Creative Services
11.2016 - 01.2020
Consultant/Contractor
Digital Glue
05.2012 - Current
Consultant/Contractor
Self
01.2003 - Current
Producer/Engineer
TCHIZ Productions
02.2002 - Current
Consultant/Contractor
Warner Brothers Worldwide TV Marketing
01.2001 - 01.2020
Diploma - Music, Production & Engineering
Berklee College of Music
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