John Van Blarcum
Windthorst
Summary
Field Service Technician with expertise in troubleshooting imaging systems and ensuring compliance with industry standards. Strong ability to build customer relationships and provide timely solutions to technical inquiries. Proven track record of enhancing customer satisfaction through effective service delivery.
Overview
16
16
years of professional experience
4
4
Certifications
Work History
Field Service Technician
National Imaging Solutions
Houston
02.2020 - Current
- Executed troubleshooting procedures for malfunctioning imaging systems, restoring functionality efficiently.
- Conducted field inspections to ensure equipment compliance with safety regulations.
- Resolved customer inquiries promptly, fostering positive relationships and satisfaction.
- Installed new imaging systems at client sites, ensuring proper setup and optimal functionality.
Lead Technician
Hegele Logistic
Chicago
01.2010 - 01.2017
- Siemens YSIO X, Multix Impact, Scope, Perspective, and Luminos.
- GE Lightspeed, Brightspeed, VCT, Optima, and all types of X-ray.
- Trained junior technicians on best practices and advanced troubleshooting techniques.
- Led troubleshooting efforts to resolve equipment malfunctions, ensuring minimal downtime.
Education
Associate of Applied Science - Biomedical Engineering
Texas State Technical College
Waco, TX01-2020
Skills
- Troubleshooting procedures
- Imaging systems installation
- Equipment compliance checks
- Field service diagnostics
- Hardware repairs
- Customer relationship management
- Problem solving
- Team collaboration
Certification
Technical Prospects Perspective/Scope Technical Certificate
Timeline
Field Service Technician
National Imaging Solutions
02.2020 - Current
Lead Technician
Hegele Logistic
01.2010 - 01.2017
Associate of Applied Science - Biomedical Engineering
Texas State Technical College