Jack McCormick
Middleville,MI
Summary
Dynamic Field Service Technician with a proven track record at Skytron, excelling in troubleshooting and compliance documentation. Adept at process improvement and team collaboration, I have successfully trained new technicians and enhanced operational efficiency, ensuring optimal functionality of medical devices in high-pressure environments. Strong leadership and effective communication skills drive my success.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Field Service Technician
Skytron
Grand Rapids, MI
07.2013 - Current
- Trained new technicians on service protocols and safety standards.
- Performed equipment installations and repairs on medical devices in healthcare facilities.
- Conducted routine maintenance and troubleshooting of surgical equipment systems.
- Collaborated with healthcare staff to ensure optimal equipment functionality.
- Documented service reports and maintenance logs accurately for compliance purposes.
Network Communications System Supervisor
Michigan Army National Guard
Kalamazoo, Michigan
01.2008 - Current
- Implemented process improvements to enhance efficiency and reduce waste in operations.
- Resolved operational issues quickly, maintaining productivity and team morale during challenges.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Education
High school Diploma -
Thornapple Kellogg High School
Middleville, MI01.2007
Some College (No Degree) - Computer Networking
Davenport University
Grand Rapids, MISkills
- Troubleshooting procedures
- Compliance documentation
- Process improvement
- Team collaboration
- Leadership skills
- Effective communication
- OSHA certification
- Project management
References
- Dennis, Barnum, Muskegon Fire department, (269) 377-0023
- Alex Laporte, CPT 507th EN BN, (269) 329-8416
- Murray Ainsworth, Skytron Field Service Manager, (616) 648-2736
Certification
OSHA 30
Timeline
Field Service Technician
Skytron
07.2013 - Current
Network Communications System Supervisor
Michigan Army National Guard
01.2008 - Current
High school Diploma -
Thornapple Kellogg High School
Some College (No Degree) - Computer Networking
Davenport University
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