Hi, I’m
Tracy Chrnalogar
Kent,WA
Summary
Proven to enhance customer satisfaction and loyalty at Iron Horse Casino through expert game dealing and engaging interactions, I bring strong hand-eye coordination and dependability to the table. My adaptability and proficiency in various casino games, backed by a track record of fostering positive atmospheres, make me a valuable asset to any team.
Overview
6
years of professional experience
Work History
Iron Horse Casino
Dealer/Floor Suproviser
01.2017 - 03.2020
Job overview
- Continuously honed dealing skills to maintain a high level of proficiency in various casino games, increasing versatility and adaptability in response to changing customer preferences.
- Greeted guests warmly, fostering a positive atmosphere conducive to repeat patronage and customer loyalty.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Adhered to company and game policies as well as state and federal regulations.
- Ensured accurate financial transactions by adhering to strict cash handling policies and maintaining meticulous records.
- Excited guests through engaging conversation while dealing cards efficiently for seamless gameplay experience.
- Assisted in the training of new dealers, sharing expertise on game rules and procedures for an efficient onboarding process.
- Inspected cards and gaming equipment to verify proper functioning and good working order.
- Monitored gaming tables closely, identifying potential issues or disputes and resolving them promptly to uphold casino standards.
- Maintained a clean, organized, and welcoming environment for customers to enjoy their gaming experience.
- Educated players about game rules as needed, clarifying any ambiguities or misunderstandings in an approachable manner.
- Oversaw Number table games.
- Dealt appropriate number of cards to each player and verify placed bets before starting game.
- Enhanced customer satisfaction by providing personalized assistance and tailored recommendations.
Great American Casino
Dealer
06.2016 - 01.2017
Job overview
- Continuously honed dealing skills to maintain a high level of proficiency in various casino games, increasing versatility and adaptability in response to changing customer preferences.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Greeted guests warmly, fostering a positive atmosphere conducive to repeat patronage and customer loyalty.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
Fortune Casino
Dealer
08.2014 - 06.2016
Job overview
- Continuously honed dealing skills to maintain a high level of proficiency in various casino games, increasing versatility and adaptability in response to changing customer preferences.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Greeted guests warmly, fostering a positive atmosphere conducive to repeat patronage and customer loyalty.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
Education
Contract Based Education , Federal Way, WA
High School Diploma
06.1990
Skills
- Knowledge of handling payouts
- Memory retention
- Dependability
- Strong hand-eye coordination
Timeline
Dealer/Floor Suproviser
Iron Horse Casino
01.2017 - 03.2020
Dealer
Great American Casino
06.2016 - 01.2017
Dealer
Fortune Casino
08.2014 - 06.2016
Contract Based Education
High School Diploma
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