Summary
Overview
Work History
Education
Skills
Timeline
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Tracy Crawford

Frisco,TX

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

12
12
years of professional experience

Work History

Insurance Verification Specialist

HCA Healthcare Inc.
08.2014 - 04.2022
  • Complied with HIPAA guidelines and regulations for confidential patient data.
  • Assisted patients with understanding personalized insurance coverage and benefits.
  • Assured timely verification of insurance benefits prior to patient procedures or appointments.
  • Made contact with insurance carriers to discuss policies and individual patient benefits.
  • Achieved 98% accuracy rate in insurance verification, ensuring seamless billing processes and minimizing claim denials.

Precertification Specialist

Nueterra Healthcare LLC
11.2009 - 08.2014
  • Devised and implemented strategies to streamline eligibility verification processes.
  • Resolved discrepancies with client applications to verify eligibility.
  • Scheduled appointments with applicants to gather information and explain benefits processes.
  • Engaged wider departments in accurate, timely paperwork completion.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Managed over 60 accounts daily.

Education

Certificate - Medical Coding And Billing

Concorde Career College
Grand Prairie, TX
2007

Certificate - Business Administration

Long Beach College of Business
Long Beach, CA
1998

High School Diploma -

West Monroe High School
West Monroe, LA
1987

Skills

  • Insurance Terminology
  • Medical Terminology
  • Electronic Authorization Processing
  • Data Integrity
  • Database Management
  • Collaborative Relationships

Timeline

Insurance Verification Specialist

HCA Healthcare Inc.
08.2014 - 04.2022

Precertification Specialist

Nueterra Healthcare LLC
11.2009 - 08.2014

Certificate - Medical Coding And Billing

Concorde Career College

Certificate - Business Administration

Long Beach College of Business

High School Diploma -

West Monroe High School

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Tracy Crawford