Tracy Crosby
Enfield,CT
Overview
16
16
years of professional experience
Work History
Certified Phlebotomist
Holyoke Medical Center
Holyoke, MA
06.2023 - Current
- Contributed to positive patient experiences through empathetic communication skills during blood draws and sample collections.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
- Conducted routine equipment maintenance checks, ensuring all devices were in proper working order for optimal patient care.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Organized daily work based on collection priority.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
Server Trainer
99 Restaurant & Pub
Chicopee, MA. East Longmeadow, Ma
11.2008 - Current
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Maintained cleanliness standards throughout dining areas, contributing to a positive dining experience for guests.
- Monitored new server performance and offered continuous support throughout training period.
- Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
Education
Certified Phlebotomist - Phlebotomy
Springfield Community College
Springfield, MA05.2020
Skills
- Sample and specimen collection
- Safety Protocols Adherence
- Specimen handling
- Venipuncture Expertise
- Heartsaver First Aid CPR AED (First Aid CPR AED)
- Customer Service
- Attention to Detail
- Decision-Making
Timeline
Certified Phlebotomist
Holyoke Medical Center
06.2023 - Current
Server Trainer
99 Restaurant & Pub
11.2008 - Current
Certified Phlebotomist - Phlebotomy
Springfield Community College