Tracy Delgado
Miami,FL
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention. Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Overview
7
7
years of professional experience
Work History
Logistics Assistant
Servientrega International
09.2020 - 04.2023
- Prepared reports tracking information such as purchase orders, inventory numbers and invoicing activities.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Generated, distributed and filed copies of all billing paperwork.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
Server Trainer
Sergios
06.2019 - 07.2020
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Monitored new server performance and offered continuous support throughout training period.
Sales Representative
Watch Hut
05.2018 - 05.2019
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Used customer insights to develop innovative sales strategies to increase sales.
Human Resources Manager
Saima Motors
02.2017 - 12.2017
- Maintained human resources regulatory compliance with local, state and federal laws.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Human Talent Management
Kellogs
06.2016 - 12.2016
- Assisted with writing job postings and job descriptions for boards.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Developed and implemented onboarding and orientation programs for new employees.
- Collaborated with managers to identify and address employee relations issues.
Education
Bachelor of Science - Clinical Psychology
Universdad Bicentenaria De Aragua
Venezuela08.2016
Associate of Science - Human Talent Management
Universidad Bicentenaria De Aragua
Venezuela08.2016
Skills
- Product Availability
- Shipment Monitoring
- Document Generation
- Project Assignments
- Freight Billing
- Costuming Assistance
- Product Promotion
- Training and Development
- Recruitment and Hiring
- Microsoft Office
- Inbound Phone Calls
Languages
Spanish
Native or Bilingual
Timeline
Logistics Assistant
Servientrega International
09.2020 - 04.2023
Server Trainer
Sergios
06.2019 - 07.2020
Sales Representative
Watch Hut
05.2018 - 05.2019
Human Resources Manager
Saima Motors
02.2017 - 12.2017
Human Talent Management
Kellogs
06.2016 - 12.2016
Bachelor of Science - Clinical Psychology
Universdad Bicentenaria De Aragua
Associate of Science - Human Talent Management
Universidad Bicentenaria De Aragua
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