Tracy Edwards
Minden,US
Summary
Versatile customer service expert with a strong background in inventory management and training. Proven ability to implement effective communication strategies and maintain organized environments, contributing to improved customer satisfaction and operational performance.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Cashier
Walmart Supercenter
Minden, US
10.2025 - Current
- Provided customer service by greeting customers, answering questions, and resolving issues to enhance shopping experience.
- Process cash, card, and digital payments with high accuracy in a fast-paced retail environment.
- Stocked shelves, organized merchandise, and maintained store cleanliness to create a welcoming environment.
Logistics Specialist
Army
Bossier City, Louisiana
10.2017 - Current
- Developed transportation plans that optimized resource allocation and minimized delays.
- Trained soldiers on efficient use of defense travel system to improve travel processing.
- Led presentations and meetings to ensure accurate maintenance of unit records.
Manager
Hertz Car Rental
Frisco, US
11.2024 - 10.2025
- Conducted individual training while maintaining the daily responsibilities of the branch location.
- Supporting customers by providing immediate assistance by delivering clean, presentable cars.
- Receiving and directing all incoming calls to help provide excellent communication interactions.
Manager
Racetrac
Plano, US
10.2023 - 10.2024
- Managed inventory control and vendor deliveries to ensure continuous product availability.
- Implemented company policies and enforced compliance with safety regulations.
- Trained associates on customer service expectations, drawer control, and POS systems to enhance service quality.
Education
Associate of Applied Science - Electrician
Bossier Parish Community College
Bossier City, LA01-2022
High School -
Minden High School
Minden, LA01-2018
Skills
- Cash handling and inventory control
- Defense Travel System
- Computer proficiency
- Sales management support
- Conflict resolution strategies
- Customer service excellence
Certification
- Security Clearance: Secret
Timeline
Cashier
Walmart Supercenter
10.2025 - Current
Manager
Hertz Car Rental
11.2024 - 10.2025
Manager
Racetrac
10.2023 - 10.2024
Logistics Specialist
Army
10.2017 - Current
Associate of Applied Science - Electrician
Bossier Parish Community College
High School -
Minden High School