Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Health Information Management/Clinical Documentation Improvement Director (acquired CDI in December 2019)
CHRISTUS St. Michael Health System
Texarkana, TX
08.2004 - Current
Manages and directs the daily operations of the HIM and CDI Department
Manages department payroll using Kronos, ADP and Infor
Manages the Associates to include interviewing, hiring, training, counseling, disciplinary actions and discharges when necessary, and conducts performance appraisals
Implements departmental goals and objectives that align with hospital strategic goals and initiatives
Serves as Regional Custodian of Medical Records
Writes/revises department Policies and Procedures
Assists with budget preparation
Educates physicians regarding role of medial record documentation
Accountable for controls to ensure confidentiality of all Health Information Records.
Adjunct Teacher
Condensed Curriculum International (CCI) at Texarkana College
Texarkana
09.2021 - 02.2022
Provide basic training for medical terminology, ICD-10-CM, CPT, and HCPCS coding as well as health insurance billing.
Adjunct Teacher
University of Arkansas Community College at Hope in Texarkana
Texarkana
08.2018 - 12.2018
Developed and implemented class curriculum
Designed class syllabus
Prepared class assignments and exams
Provide basic training for ICD-10-CM and CPT coding, health insurance billing, HIPAA guidelines, and release of information.
Adjunct Teacher
Texarkana College
Texarkana, Texas
08.2009 - 12.2011
Developed and implemented class curriculum
Designed class syllabus
Prepared class assignments and exams
Provide basic training for ICD-10-CM and CPT coding.
Customer Service Specialist
CHRISTUS St. Michael Health System
Texarkana, TX
12.2002 - 07.2004
Supervision of the daily routines in the File Room and Analyst Area
Correspondent with Physicians and others, concerning customer service related issues
Conduct associate evaluations in conjunction with the HIM Manager
Accountable for controls to ensure confidentiality of all Health Information Records
Assist the Manager in monitoring all customer service functions and assisting in other areas a needed.
Medical Records Coder
Glenwood Regional Medical Center
West Monroe, LA
08.2001 - 01.2003
Coding and abstracting Emergency Room and Outpatient Charts
Assigning E/M level codes for the ER
ED charge assignment and auditing
Active member of the Documentation Review Committee
Auditing Outpatient charges for LMRP issues
Responsible for Physician Education for new DRG’s and codes.
Education
Master of Business Administration (MBA) -
Texas A&M University – Texarkana
Texarkana, TX
12.2010
Bachelor of Science, Health Information Management -
Louisiana Tech University
Ruston, LA
08.2001
References
References available upon request.
Certification
Registered Health Information Administrator - 2003
Timeline
Adjunct Teacher
Condensed Curriculum International (CCI) at Texarkana College
09.2021 - 02.2022
Adjunct Teacher
University of Arkansas Community College at Hope in Texarkana
08.2018 - 12.2018
Adjunct Teacher
Texarkana College
08.2009 - 12.2011
Health Information Management/Clinical Documentation Improvement Director (acquired CDI in December 2019)
CHRISTUS St. Michael Health System
08.2004 - Current
Customer Service Specialist
CHRISTUS St. Michael Health System
12.2002 - 07.2004
Medical Records Coder
Glenwood Regional Medical Center
08.2001 - 01.2003
Master of Business Administration (MBA) -
Texas A&M University – Texarkana
Bachelor of Science, Health Information Management -
CDI Specialist RN - Clinical Documentation and Quality Improvement at Central Maine HealthcareCDI Specialist RN - Clinical Documentation and Quality Improvement at Central Maine Healthcare
<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.
<p>Spearheaded end-to-end deal management operations, including client onboarding and pricing negotiations.</p>
<p>Managed client relationships through clear communication and prompt issue resolution.</p>
<p>Coordinated with internal teams to ensure seamless flow of deal-related information.</p>
<p>Prepared and analyzed deal performance reports to identify improvement opportunities.</p>
<p>Approved quotations and contracts based on business viability and compliance standards.</p>
<p>Supervised documentation processes for high-value orders, maintaining a proper audit trail.</p>
<p>Led junior executives by assigning tasks, reviewing work, and providing mentorship.</p>
<p>Implemented strategies to enhance profitability and operational efficiency.</p> at Stainless Bazaar IND.PVT.LTD<p>Spearheaded end-to-end deal management operations, including client onboarding and pricing negotiations.</p>
<p>Managed client relationships through clear communication and prompt issue resolution.</p>
<p>Coordinated with internal teams to ensure seamless flow of deal-related information.</p>
<p>Prepared and analyzed deal performance reports to identify improvement opportunities.</p>
<p>Approved quotations and contracts based on business viability and compliance standards.</p>
<p>Supervised documentation processes for high-value orders, maintaining a proper audit trail.</p>
<p>Led junior executives by assigning tasks, reviewing work, and providing mentorship.</p>
<p>Implemented strategies to enhance profitability and operational efficiency.</p> at Stainless Bazaar IND.PVT.LTD