Tracy Felix
Clovis,CA
Overview
9
9
years of professional experience
Work History
Substitute Teacher, K-12
Clovis Unified School District
Clovis, CA
01.2022 - Current
- Assisted with classroom instruction, following lesson plans and providing additional support to students.
- Established and enforced rules for behavior and procedures to maintain order among students.
- Educated students in various subjects to provide seamless transition during absence of head teacher.
- Implemented conflict resolution strategies to manage student disputes.
- Communicated with head teacher to execute priorities for school day and ongoing lesson plans.
- Fostered a positive learning environment that promoted mutual respect.
Medical Records Clerk
FFogg Maxwell Lanier and Remington Eyecare
Fresno, CA
05.2016 - 05.2017
- Responded to inquiries from patients, physicians and other healthcare providers regarding medical records.
- Entered data into electronic health record systems.
- Updated patient files with new medical information as needed.
- Maintained complete confidentiality in accordance with organization and legal requirements.
- Assisted patients with requests for their medical records, guiding them through the process.
- Scheduled appointments and updated calendars for medical staff based on patient records.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Scanned and converted paper records to digital format, ensuring clear and legible documents.
- Handled incoming calls and directed callers to appropriate department or employee.
Education
Bachelor of Arts - Elementary Education
California State University, Fresno
Fresno, CA05-2021
Skills
- Behavior management
- Adaptable
- Student engagement
Accomplishments
- Deans List Fresno City College
- Teaching Credential
Timeline
Substitute Teacher, K-12
Clovis Unified School District
01.2022 - Current
Medical Records Clerk
FFogg Maxwell Lanier and Remington Eyecare
05.2016 - 05.2017
Bachelor of Arts - Elementary Education
California State University, Fresno