Tracy Goff
Mesa,AZ
Summary
Certified Retail Pharmacy Store Manager, specializing in operational compliance and strategic planning. Demonstrated success in improving team performance and implementing process enhancements that boost profitability. Proficient in financial analysis and training, promoting collaboration while managing budgets and resources effectively. Focused on achieving organizational objectives through innovative leadership.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Certified Store Manager
Walgreens
Mesa, AZ
02.2025 - Current
- Tier 3 Retail store >5M Sales
- Managed daily store and pharmacy operations, ensuring compliance with safety standards.
- Oversaw inventory management and restocking to guarantee optimal product availability.
- Evaluated employee performance, delivering constructive feedback for ongoing development.
- Recruited and interviewed candidates to ensure effective onboarding processes.
- Provided leadership to foster team collaboration and uphold a safe work environment.
- Identified operational challenges, implementing process improvements to boost productivity.
Certified Store Manager
Walgreens
Moses Lake , WA
05.2015 - 02.2025
- Achieved over $20 million in yearly sales within Tier 4/5 category.
- Managed daily store operations, ensuring strict compliance with standards.
- Oversaw inventory management and restocking to maintain optimal product availability.
- Trained and mentored staff, enhancing team capabilities and performance.
- Evaluated employee performance, delivering constructive feedback for growth.
- Recruited qualified candidates through effective interviewing and orientation processes.
- Analyzed financial data to assess profitability and formulate improvement strategies.
- Led cross-functional teams to streamline workflows and improve district-level collaboration.
District SIMS Supervisor
Walgreens
Spokane, Washington
05.2001 - 05.2015
- Managed district operations to ensure compliance with corporate policies and standards.
- Developed and implemented training programs for new store managers and employees.
- Analyzed sales data to identify trends and optimize inventory management strategies.
- Conducted performance evaluations to enhance team effectiveness.
- Led district meetings to communicate goals, expectations, and best practices.
- Executed regular store visits to confirm adherence to company policies and regulations.
- Formulated strategic plans for increasing sales and reducing operational costs.
- Identified process improvement opportunities across multiple district locations.
General Office Manager
Pacific Construction
Spokane , WA
01.1999 - 03.2000
- Analyzed budget data to identify potential cost savings opportunities.
- Managed accounts payable and receivable functions as well as payroll records.
- Prepared monthly financial statements for review by executive staff members.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
Secretary/Contract Administrator
North Central Construction/Central WA Asphalt
Moses Lake , WA
1994 - 1999
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Assisted with accounts receivable and accounts payable functions.
- Assisted with special projects or tasks related to departmental functions upon request.
- Composed and distributed reports, routine correspondence and meeting notes with job-related software.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Conducted research, compiled statistical reports, synthesized information and provided excellent communication.
- Reviewed and processed vendor agreements for accuracy and completeness.
- Managed subcontract administration and compliance and coordinated contract closeouts.
Education
Associate of Arts - Business Administration
Big Bend Community College
Moses Lake, WA06-1991
Skills
- Operational compliance and performance evaluation
- Process improvement and strategic planning
- Conflict resolution and human resource applications
- Budget management
- Training and mentoring
- Financial analysis
- Project management
Certification
- PTCB #280101040342627; 2003-current
- NABP: 399670
- WA Techncian license: VB0022663, Asst: VA61596115
- AZ Technician license: TO84199
Timeline
Certified Store Manager
Walgreens
02.2025 - Current
Certified Store Manager
Walgreens
05.2015 - 02.2025
District SIMS Supervisor
Walgreens
05.2001 - 05.2015
General Office Manager
Pacific Construction
01.1999 - 03.2000
Secretary/Contract Administrator
North Central Construction/Central WA Asphalt
1994 - 1999
Associate of Arts - Business Administration
Big Bend Community College