Dynamic professional with extensive experience in customer service and team management at Minits. Proven track record in training staff and enhancing operational efficiency. Skilled in cash handling and inventory monitoring, consistently ensuring accuracy and compliance. Committed to fostering customer loyalty and delivering exceptional service in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Key Holder
Shoe Dept
06.2025 - Current
Assisted customers with product selection and inquiries to enhance shopping experience.
Maintained organized inventory displays to optimize product visibility and accessibility.
Operated point-of-sale system efficiently for accurate transaction processing.
Executed daily store opening and closing procedures, ensuring operational readiness.
Trained new staff on customer service standards and operational procedures.
Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Manager
Minits
08.2024 - 06.2025
Oversaw daily operations to maintain efficiency and compliance with company standards.
Coordinated team activities to optimize workflow and improve productivity.
Implemented process improvements that enhanced service delivery and customer satisfaction.
Trained new staff on operational procedures to maintain consistency in performance.
Cook
Casa Falcone, BJS, & Sisters
06.2011 - 03.2016
Prepared diverse menu items using fresh ingredients and traditional cooking techniques.
Ensured food safety and sanitation standards met during all food preparation processes.
Collaborated with kitchen staff to streamline meal service and improve efficiency.
Mentored junior cooks, providing guidance on culinary techniques and presentation skills.
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.