Mary Frances Williams
Mobile,AL
Summary
Dynamic and detail-oriented professional with extensive experience at Williams Home Healthcare, excelling in regulatory compliance and budget management. Proven ability to develop individualized care plans and ensure accurate financial reporting. Recognized for problem-solving skills and fostering team collaboration to enhance patient care and operational efficiency.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Home Care Provider
Williams Home Healthcare
Mobile, Alabama
09.2008 - Current
- Ensured compliance with laws governing home health care services.
- Developed individualized care plans based on clients' physical and mental needs.
- Administered medications according to physician instructions.
- Responded promptly to emergencies involving clients, ensuring safety and care continuity.
- Monitored vital signs, including blood pressure and temperature, to assess patient conditions.
- Maintained accurate records of patient care services delivered.
- Provided transportation for medical appointments and errands, facilitating access to necessary care.
- Promoted safe environments by supervising and monitoring patients' physical conditions.
Insurance and Financial Coordinator
Solo Practice
Mobile, Alabama
02.2004 - 08.2008
- Provided support to department heads in preparing budget requests.
- Identified discrepancies between actual and expected results and investigated underlying causes.
- Ensured accuracy of budget reports and financial statements.
- Prepared month-end closing entries in the general ledger.
- Managed patient records and ensured accuracy of data.
- Reviewed treatment plans with patients before beginning procedures or treatments.
- Collected payments from patients and processed billing information.
- Processed referrals to specialists when needed while ensuring proper authorization was obtained beforehand.
- Audited patient accounts regularly to ensure accurate coding practices were followed.
Insurance and Financial Coordinator
Partnership Practice
Mobile, Alabama
10.1999 - 02.2004
- Identified discrepancies between actual and expected results and investigated underlying causes.
- Managed vendor relationships by ensuring timely payments were made according to agreed terms.
- Ensured accuracy of budget reports and financial statements.
- Prepared month-end closing entries in the general ledger.
- Reconciled bank accounts on a monthly basis.
- Processed referrals to specialists when needed while ensuring proper authorization was obtained beforehand.
- Participated in continuing education courses related to dental healthcare.
- Collected payments from patients and processed billing information.
- Managed patient records and ensured accuracy of data.
Dental Office Manager
Solo Practice
Mobile, Alabama
12.1990 - 10.1999
- Provided guidance to staff on insurance coverage and payment options for patients.
- Monitored inventory of dental supplies and placed orders when necessary.
- Managed all front desk operations, including phone calls and customer service inquiries.
- Ensured compliance with HIPAA regulations while handling confidential patient information.
- Coordinated with dental providers regarding patient care and scheduling needs.
- Ensured accurate data entry of patient information into the office management system.
- Interfaced with customers via email or telephone as required for problem resolution or account maintenance.
- Maintained patient records, scheduled appointments, and handled billing inquiries.
- Participated in industry events such as conferences, workshops, and tradeshows, representing the practice.
Education
High School Diploma -
Blount High School
Mobile, AL05-1975
Skills
- Problem-solving and attention to detail
- Regulatory compliance
- Bookkeeping
- Data entry
- Team collaboration
- Emotional support
- Budget management
- Inventory management
Certification
- Alabama Dental Political Action Committee - HIPPA Certification - 2003
- Dental Coding and Reimbursement Certification - 2003
- Bennett & Company Property and Casualty Insurance Certification - 2004
- Allstate Insurance Company Property and Product Knowledge Certification - 2004
- Dental Management Systems Certified - 2006
Timeline
Home Care Provider
Williams Home Healthcare
09.2008 - Current
Insurance and Financial Coordinator
Solo Practice
02.2004 - 08.2008
Insurance and Financial Coordinator
Partnership Practice
10.1999 - 02.2004
Dental Office Manager
Solo Practice
12.1990 - 10.1999
High School Diploma -
Blount High School