Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tracy Head

Eau Claire

Summary

Dedicated professional with experience in retail and dining environments. Skilled in money handling and customer service, consistently delivering exceptional experiences while maintaining a positive and organized workspace. Aiming to leverage skills to drive customer satisfaction and retention.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

AutoZone
Coloma
09.2025 - Current
  • Assisted customers in selecting automotive parts and accessories.
  • Greeted each customer and assisted in locating requested items, enhancing customer satisfaction and retention.
  • Provided exceptional customer service to encourage repeat business.
  • Assisted customers with finding the right product for their needs.
  • Helped customers by answering questions and locating merchandise.
  • Greeted customers upon entering the store and provided assistance.
  • Resolved customer complaints professionally, ensuring a positive shopping experience.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Provided product information and answered customer questions, facilitating informed purchasing decisions.

Server

Dairy Corner
Coloma
03.2024 - 06.2024
  • Provided exceptional customer service in fast-paced dining environment, enhancing guest experience.
  • Accurately took orders and communicated effectively with kitchen staff.
  • Promptly served food and beverages, ensuring guest satisfaction.
  • Maintained cleanliness and organization of dining areas throughout shifts.
  • Processed payments efficiently with point-of-sale systems, ensuring accurate cash handling and transaction completion.
  • Collaborated with team members to facilitate seamless service during peak hours.
  • Executed opening and closing duties, including dining area setup and supply restocking.

Server

Romas Pizza
Coloma
03.2023 - 04.2023
  • Provided exceptional customer service in high-pressure dining environment, contributing to positive dining experiences.
  • Took customer orders accurately and relayed them to kitchen staff, ensuring seamless service.
  • Delivered food and beverages promptly, enhancing guest satisfaction.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA

Skills

  • Customer service
  • Money handling
  • Upselling and cross selling
  • Shelf stocking
  • Reliability and punctuality
  • Teamwork and collaboration
  • Problem-solving
  • Analytical thinking

References

References available upon request.

Timeline

Retail Sales Associate

AutoZone
09.2025 - Current

Server

Dairy Corner
03.2024 - 06.2024

Server

Romas Pizza
03.2023 - 04.2023

High School Diploma -

Penn Foster Career School
Tracy Head