Tracy Hester
Pensacola,FL
Summary
Dynamic Account Specialist with a proven track record at City Produce, excelling in account administration and customer relationship development. Streamlined invoice processing, enhancing accuracy and reducing cycle time. Adept at document management and fostering client engagement, driving financial accuracy while maintaining strong communication with customers and vendors.
Experienced with managing client accounts and optimizing client satisfaction through tailored solutions. Utilizes comprehensive knowledge of account management practices to foster long-term client relationships. Track record of effective communication and problem-solving in team-oriented setting.
Overview
10
10
years of professional experience
Work History
Account Specialist
City Produce
11.2022 - 08.2025
- Managed end-to-end accounts payable and receivable processes to ensure timely transactions.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Streamlined invoice processing procedures, enhancing accuracy and reducing cycle time.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Handled day-to-day accounting processes to drive financial accuracy.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Merchandiser
Borden Dairy
01.2016 - 11.2022
- Analyzed sales trends to optimize product placement and inventory management.
- Developed and maintained visual merchandising standards across retail displays.
- Collaborated with cross-functional teams to execute promotional campaigns effectively.
- Trained new team members on merchandising techniques and best practices.
- Monitored stock levels and coordinated timely replenishment to prevent outages.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Teacher
Malena's Mini School
02.2017 - 02.2019
- Facilitated engaging learning experiences through play-based curriculum to enhance children's development.
- Implemented behavior management strategies to promote positive classroom environments and student engagement.
- Developed individualized lesson plans tailored to diverse learning styles and developmental needs of students.
- Collaborated with parents and caregivers to support children's growth and ensure consistent communication regarding progress.
Education
High School Diploma -
Pine Forest High School
Pensacola, FL05-2022
Skills
- Account administration
- Customer relationship development
- Document management
- Microsoft office proficiency
- Customer engagement
- Account updating
- Billing resolutions
- Cash handling
- Account servicing
Timeline
Account Specialist
City Produce
11.2022 - 08.2025
Teacher
Malena's Mini School
02.2017 - 02.2019
Merchandiser
Borden Dairy
01.2016 - 11.2022
High School Diploma -
Pine Forest High School