Tracy Hollingsworth
Lagrange,KY
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring a new team of staff.
Overview
10
10
years of professional experience
Work History
Social Services Specialist
Office Of The Inspector General
06.2020 - Current
- Develop and maintain relationships with community organizations and agencies.
- Conducts licensure, and certification inspections as part of a survey team in Skilled Nursing Facilities.
- Investigate complaints of regulatory violations in healthcare facilities.
- Create comprehensive written correspondence, including Statements of Deficiencies and other reports, using various software applications, detailing findings of noncompliance in healthcare facilities.
- Determine compliance through interpretation of federal regulations and by following agency guidelines, policies and procedures.
- Provides technical assistance to other staff and providers.
Assistant Manager
Pier 1 Imports Inc
08.2018 - 10.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Social Service Clinician
Department Of Juvenile Justice
11.2013 - 05.2018
- Developed key partnerships with staff of community organizations to improve access to educational services among disenfranchised youth.
- Visited homes of youthful offenders and resolved family issues.
- Investigated juveniles' activities, school attendance and employment.
- Supervised caseload of delinquents in juvenile justice system to address and support unique needs of these clients.
- Facilitated meetings to collaborate with community stakeholders, presiding judges, attorneys and service providers.
- Partnered with targeted support organizations, programs and community resources as alternatives to juvenile detention.
- Wrote progress reports and testified under oath at court hearings.
- Completed reports on behalf of court and associated legal entities.
- Supervised offenders to reduce risk to community.
- Adhered to legal requirements by performing office, home and employment visits.
- Employed appropriate incentives and sanctions to achieve desired behaviors and outcomes.
- Performed both pre-sentence and pre-parole investigations.
- Maintained compliance with all legal statutes, policies and procedures.
Education
Master of Arts - Human Services-Family And Marriage
Liberty University
Lynchburg, VABachelor of Science - Criminal Justice Administration
University of Phoenix
Tempe, AZSkills
- Elder Advocacy
- Assessing Residents
- Social Support
- Confidential Case Documentation
- Coordinating Referrals
- Staff Supervision
- Community Service Programs
- Social Justice
- Government Agency Guidelines
- Interviewing Individuals
- Professional Relationships
- Cross-Functional Team Management
Additional Information
Army Veteran: Being an Army veteran has indelibly shaped my character, imparting resilience, adaptability, leadership, and a profound appreciation for diversity. The lessons learned and values gained continue to guide my personal and professional growth, enabling me to contribute meaningfully to the world around me. Moreover, the sense of duty to a cause greater than myself instilled a strong work ethic and unwavering commitment to my goals. This dedication is evident in my professional pursuits, as I approach tasks with determination and a strong sense of responsibility. While the military emphasized hierarchy, it also encouraged leadership at all levels. As a veteran, I gained invaluable leadership experience, learning to motivate, guide, and support a team towards shared objectives. This skillset has proven indispensable in my civilian career, allowing me to excel as both a team member and a leader.
Timeline
Social Services Specialist
Office Of The Inspector General
06.2020 - Current
Assistant Manager
Pier 1 Imports Inc
08.2018 - 10.2020
Social Service Clinician
Department Of Juvenile Justice
11.2013 - 05.2018
Master of Arts - Human Services-Family And Marriage
Liberty University
Bachelor of Science - Criminal Justice Administration
University of Phoenix
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