Tracy Howe, LMSW
Jersey City,NJ
Summary
I’m a motivated professional with communication proficiency and extensive Director of Children Residential experience. As a person who thrives in high pressure and fast-paced situations, I strive for positive results through the application of my abilities in being a true leader and team builder. Additionally, I possess expertise in clinical and organizational skill for optimizing performance and motivating colleagues. I am able to visualize success and identify innovative and effective strategies for achieving it. Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
14
14
years of professional experience
Work History
Sen. Director
The Jewish Board
03.2022 - Current
- Provides leadership and vision to assist programs in achieving goals, continually improving performance and meeting challenges proactively and effectively
- Envision, develop and implement new programs, projects, expansions and initiatives
- Collaborate with intra-agency departments and programs on programmatic, fiscal, IT and human resources related issues
- Participates in agency and external committees, coalitions and initiatives
- Uses available data to identify needs, provide guidance to directors and inform program planning and quality service delivery
- Ensures appropriate training and supervision is provided to all staff; developed and provided training opportunities across divisions to enhance delivery of services and staff competencies
- Ensures compliance with internal and external policies, procedures and regulations
- Facilitates team meetings and provide weekly reflective supervision to support staff and their professional development
- Develops and adheres to program budgets and maintains programs’ fiscal viability
- Manages $4,000,000 budget
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Transformed organizational culture to embrace continuous improvement, leading by example and mentoring teams.
Director of Children Residential
The Jewish Board
01.2020 - 03.2022
- Creates and encourages opportunities for staff development and professional growth
- Ensures programmatic compliance with auditing standards and agency policies
- Represents the programs at external stakeholder meetings
- Has overall clinical and administrative responsibility for the program’s staff; including staff supervision, training and development
- Ensures that any necessary programmatic systems are in place to meet all client safety needs, both on and off grounds
- Ensure that the site meets appropriate safety and aesthetic standards
- Makes certain that appropriate direct clinical supervision is provided to all clinical staff members
- Ensures appropriate psychiatric, assessment, therapeutic and independent living disciplines are available and administered to the residents
- Identifies, establishes and maintains relationships with community representatives and groups in order to establish enhanced linkages for the client population
- Oversees key administrative staff of the program and ensures appropriate completion/compliance of such work
- Participates in the recruitment processes of essential staff and has the ultimate responsibility for candidate selection
- Responsible for ensuring that all internal/external regulatory requirements are met
- Responsible for the fiscal and human resource management related to the operations of the program
- Implemented business strategies to increase revenue
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Assisted in recruiting, hiring and training of team members.
Milieu Director
Jewish Board of Family and Children Services
01.2012 - 03.2020
- Supervises and monitors daily shift overlap to ensure proper transfer of information pertaining to resident's, schedule, and staff assignments
- Responsible for the training and orientation of milieu staff
- Provides ongoing training of staff that supports staff professional development and skills/competencies relevant to the milieu's therapeutic environment and direct client care behavioral health needs
- Ensures that quality services are provided and that proper procedures are followed
- Assists the clinical management team in the development and implementation of program strategies
- Assists in the development, scheduling and facilitation of residents groups and activities as needed
- Performs other duties as required by the Director of Clinical Operations
- Monitors and facilitates daily programming including adhering to daily schedule
- Ensures orientation of residents to the program
- Functions as a role model and resource to the Milieu staff and residents
- Involved in the hiring process of new staff
- Demonstrates cultural competency in all areas of services to residents
- Communicates effectively with other managers, staff and immediate supervisor as needed
- Completes daily, weekly and monthly task as assigned
- Compiled detailed client histories using intake forms, interviews and assessments to build complete picture for determining optimal therapeutic approaches.
- Counseled individuals, groups or families to help understand problems, deal with crisis situations and develop realistic action plans.
- Identified indications of mental deficiency, abnormal behavior, or maladjustment through direct observation.
- Fostered a safe, supportive, and nurturing environment for patients to facilitate personal growth and development.
- Collaborated with multidisciplinary teams to ensure seamless delivery of care across all levels of service.
- Oversaw recruitment efforts to attract qualified professionals who shared the organization''s mission and values.
Assistant Director
JBFCS
03.2017 - 01.2020
- Supervises and monitors daily shift overlap to ensure proper transfer of information pertaining to resident's, schedule, and staff assignments
- Ensured Census was maintained
- Responsible for training and orientation of milieu staff
- Provides ongoing training of staff that supports staffs professional development and skills/competencies relevant to the milieu's therapeutic environment and direct client care behavioral health needs
- Ensures that quality services are provided and that proper procedures are followed
- Assisted with clinical management, development and implementation of program strategies
- Assists in developing, scheduling and facilitation of residents groups and activities as needed
- Performs other duties as required by the Director of Clinical Operations
- Monitors and facilitates daily programming including adhering to daily schedule
- Functions as a role model and resource to the Medical, Clinical and Milieu staff and residents
- Working closely with immediate Director and with the Director of Human Resources, provides staff performance management that includes communication and documentation relevant to areas of performance improvement, corrective actions, time and attendance
- Involved in hiring of new staff
- Demonstrates cultural competency in all areas of services to residents
- Represent self and JBFCS in an ethical and professional manner at all times and in all levels of internal and external communication
- Communicates effectively with other managers, staff and immediate supervisor as needed
- Completes daily, weekly and monthly task as assigned
Individualized Care Coordinator
Jewish Board of Family and Children Service
01.2011 - 01.2012
- Provides intensive case coordination, clinical services and in-home supportive services, to emotionally disturbed children/adolescents (ages 5 to 18) and their families, where this is a risk and/or history of psychiatric hospitalization or residential placement
- Completed weekly home/ school/ activities and therapy visits
- Coordinated community based services for the youth and families such as services mental health, medical, educational and financial
- Responsible for writing progress notes that document face to face contact with the youth, their family and other service providers in their service plan for Medicaid billing purposes
- Responsible to schedule, hold and write up service plan reviews where the youth's goals are developed with the input of other service providers, the youth and their family
- Answered and managed an emergency phone that the families and youth can call 24 hours a day to get assistance with emergency that arise
Education
Masters - Social Work
Hunter College - Graduate School of Social Work
New York, NY01.2011
B.A. - Human Services
Metropolitan College of New York
Metropolitan, MI01.2005
Skills
- Strategic Planning- Lean Six Sigma
- Team Management
- Strategies and goals
- Organizational Development
- Budget Control
- Budget Management
References
References will be furnished upon request.
Timeline
Sen. Director
The Jewish Board
03.2022 - Current
Director of Children Residential
The Jewish Board
01.2020 - 03.2022
Assistant Director
JBFCS
03.2017 - 01.2020
Milieu Director
Jewish Board of Family and Children Services
01.2012 - 03.2020
Individualized Care Coordinator
Jewish Board of Family and Children Service
01.2011 - 01.2012
B.A. - Human Services
Metropolitan College of New York
Masters - Social Work
Hunter College - Graduate School of Social Work
Similar Profiles
Hyacinth Isaac-GueyeHyacinth Isaac-Gueye
Executive Program Director, Clinical Lead at The Jewish BoardExecutive Program Director, Clinical Lead at The Jewish Board
KORIN PHILLIPKORIN PHILLIP
Clinical Case Manager at The Jewish BoardClinical Case Manager at The Jewish Board
VENUS KEYEVENUS KEYE
CLINICAL COORDINATOR at THE JEWISH BOARDCLINICAL COORDINATOR at THE JEWISH BOARD