Tracy Hutchins
Pembroke Pines,FL
Summary
Adept at maintaining confidentiality and handling sensitive materials, demonstrated through a successful tenure at Thousand Hills as a Medical Courier. Skilled in route planning and possessing a clean driving record, I excel in efficient delivery and management of pharmaceuticals. My calm communication style and ability to foster positive relationships have consistently enhanced customer satisfaction and operational efficiency.
Overview
18
18
years of professional experience
Work History
Medical Courier
Thousand Hills
05.2020 - Current
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
Debt Collector
One Source LLC
06.2014 - 02.2020
- Collected on delinquent accounts to reduce overdue balances.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Educated debtors about repayment options, enabling them to make informed decisions while preserving positive business relationships.
- Developed strong relationships with customers to foster timely payments and account resolution.
Behavior Health Technician
The Recovery Place Inc
08.2006 - 01.2014
- Promoted positive behavior changes by establishing clear expectations, consistent consequences, and reinforcement systems tailored to individual client needs.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Conducted thorough assessments of patient needs, identifying appropriate goals and interventions for their unique situations.
- Completed documentation for every incident and forwarded to correct personnel for review.
Education
High School Diploma -
Boyd Anderson High
Fort Lauderdale, FL06.1993
Skills
- Attention to confidentiality
- Handling pharmaceutical materials
- Route Planning
- Clean Driving Record
Timeline
Medical Courier
Thousand Hills
05.2020 - Current
Debt Collector
One Source LLC
06.2014 - 02.2020
Behavior Health Technician
The Recovery Place Inc
08.2006 - 01.2014
High School Diploma -
Boyd Anderson High
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