Tracy Jahns
American Public Education Systems
Toledo,OH
1
Certification
Experienced detail-oriented administrative professional with a strong background in program administration and compliance. Direct experience in accounts payable/receivable, budgeting, compliance, ledger reconciliation, financial reporting, nonprofit fund accounting, grant reconciliation, payroll, and program administration. Proven success improving financial processes, supporting audits, managing grants, and ensuring regulatory compliance. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work History
Regional Bursar
- Developed student payment plans/loans with available Financial Aid awards.
- Addressed account discrepancies and payment plan defaults
- Used critical thinking to break down problems, evaluate solutions, have difficult conversations and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Claims Administrator
- Executed comprehensive claims management investigations, ensuring thorough valuation and resolution processes.
- Ensured accuracy of loss facts data and compliance with contractual obligations.
- Collaborated with cross-functional teams to resolve claim discrepancies and improve processing timelines.
- Analyzed claim data to identify trends, contributing to process improvement initiatives within the department.
Director of Operations
- Streamlined fund accounting system to enhance accuracy and reporting efficiency
- Developed multi-grant accounting and reconciliation system for non-profit Foundation Board.
- Organized and streamlined fund accounting system
- Updated employee handbook to improve compliance and boost employee satisfaction
- Additional work history available upon request
Interim Facilities Coordinator
- Managed safety and compliance standards for 7 facilities, ensuring adherence to ADA and OSHA standards for recertification.
- Negotiated and managed contracts with 100+ vendors, securing quality service and favorable terms.
- Additional work history available upon request
Medical Ed Program Administrator
- Coordinated medical education programs, improving interview and onboarding process for candidates.
- Managed data collection and reporting for ACGME and Medical Boards compliance, ensuring adherence to regulatory standards.
- Additional work history available upon request
Education
Bachelor of Education
Cum Laude
Master of Public Health Administration
Magna Cum Laude
Master of Higher Education/Administration
Magna Cum Laude
Skills
Accounts Payable /Receivable
General Ledger
Account Reconciliation
Payroll
Budget Preparation
Financial Reporting
Month-End Close
Grant Accounting
Fund Accounting
Compliance
Internal Controls
Audit Support
Financial analysis and reporting tools
Accounting software: Industry specific platforms similar to QuickBooks
SAP
Advanced Excel and Google Sheets
OCR tools: Adobe Acrobat
etc.
Virtual collaboration tools
Microsoft Office applications
Critical thinking
Problem-solving
Teamwork and collaboration
Adaptable learner
Accomplishments
- Organized and streamlined fund accounting system
- Developed multi-grant accounting and reconciliation system for non-profit Foundation Board.
- Managed and improved financial processes leading to increased efficiency and accuracy
- Updated Employee Handbook increasing employee satisfaction and compliance
- Managed and improved safety and compliance standards for 7 facilities, resulting in increased adherence to ADA and OSHA standards and recertification.
- Negotiated and managed contracts with over 100 vendors, ensuring quality service and favorable terms
- Coordinated medical education programs, streamlining the interview and onboarding process for candidates.
- Managed comprehensive data collection and reporting for ACGME and Medical Boards compliance
Certification
- UT Leadership Certification Jan 2013 5.5 CEUs
- UT Culture Building Institute’s Diversity Certificate Dec 2013 37 Credit Hours
COMMUNITY SERVICE
- Luther Home of Mercy, Board of Directors, 1987, 1989
- Tent City, Volunteer Coordinator, 2007, 2010
- CedarCreek Church, Vocalist, Audio/Visual Production Team, 2000, 2015, Mission Trip Honduras 2007 & 2010
Timeline
The University of Toledo
Master of Higher Education/Administration
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The University of Toledo
Master of Public Health Administration
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Medical Ed Program Administrator
The Univ of Toledo Medical Center
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Interim Facilities Coordinator
Community Dev Inst Head Start
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Director of Operations
Zoar Lutheran Church
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Regional Bursar
American Public Education Systems
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Claims Administrator
NorthStar BlueScope Steel
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The University of Toledo
Bachelor of Education
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